Customer Account Specialist – Hybrid Role with Growth Path

First Response Finance Limited; Leigh; Hybrid; GBP 27,000 - 37,000; Full time

Job summary

A leading vehicle finance company in the UK is seeking a Customer Service representative to join their team. The role involves managing customer accounts through telephone communication, requiring resilience and proactivity. With a starting salary of £27,955, increasing to £36,261 after three years, and a bonus scheme, the position also offers hybrid working arrangements. Candidates must have the permanent right to work in the UK and the ability to make sound decisions for customers' financial situations.

Benefits

Annual company bonus scheme

Hybrid working

Qualifications

• Permanent right to work in the UK.
• Ability to manage responsibilities and learning.

Responsibilities

• Make inbound and outbound calls related to customer accounts.
• Understand customers’ financial situations and finance agreements.
• Explain payment plans to customers.

Skills

Team Player

Proactive

Resilient

Great Communicator

Job description

A leading vehicle finance company in the UK is seeking a Customer Service representative to join their team. The role involves managing customer accounts through telephone communication, requiring resilience and proactivity. With a starting salary of £27,955, increasing to £36,261 after three years, and a bonus scheme, the position also offers hybrid working arrangements. Candidates must have the permanent right to work in the UK and the ability to make sound decisions for customers' financial situations.