Credit Controller

Hastingslibraries; Hastings; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A local council in the United Kingdom is seeking a Credit Controller to join their Finance Team. You will be responsible for debt collection management, engaging with customers to negotiate payments, and preparing reports. The ideal candidate should possess a Diploma in Business/Accounting, have relevant credit or collections experience, and strong negotiation skills. This role offers the chance to thrive in a collaborative environment and make a difference in the community.

Qualifications

• Experience in credit control or collections is essential.
• Ability to communicate confidently both verbally and in writing.
• Resilience and confidence under pressure while managing high workloads.

Responsibilities

• Preparing reports on the status of credit and collection activities.
• Engaging with customers to negotiate payment arrangements.
• Contributing to development of credit management policies.
• Managing credit risk across Council.

Skills

Relationship building

Negotiation skills

Attention to detail

Customer focus

Education

Diploma in Business/Accounting

Job description

Welcome to Heretaunga, the area renowned for its rich and fertile landscape that is sustained by its life-giving dews and waterways. Welcome to Heretaunga, whose beauty is observed by the sharp eye of the harrier hawk; a landscape rich in history and with an esteemed legacy of caring and providing for its inhabitants.

Join our well established Finance Team and put your experience in collections, financial operations, and relationship management to great use. This role is ideal for someone with a solid background in credit control or collections, who can communicate confidently both verbally and in writing. You’ll bring a friendly, professional approach to every interaction and thrive in a collaborative team environment. The ideal candidate is eager to learn, a strong team player, and brings a positive, can do attitude!

As Credit Controller your strong relationship building skills and a customer‑focussed approach will be key. You will play a critical role in providing debt collection management services across all areas of Council. To be successful in this role you will need to work with our community and other stakeholders in an empathetic and professional way whilst achieving required outcomes.

Responsibilities

• Preparing reports on the status of credit and collection activities
• Strong relationship building and regular engagement with customers to arrange payment or to negotiate payment arrangements.
• Provide regular reporting across all areas to relevant Council Committees and Managers.
• Contribute to the development credit management policies and evaluate current systems and procedures.
• In this role you will be responsible for the effective credit risk management across Council.

About you

• Diploma in Business/ Accounting principles or equivalent level of learning through experience.
• Relevant experience in a credit or related role involving collections and knowledge of credit control procedures.
• Strong negotiation skills and attention to detail.
• Personal resilience and confidence, calm under pressure and capable of managing high workloads, multi‑tasking when necessary whilst still maintaining a high level of accuracy.

Situated in the heart of Ngāti Kahungunu, the Hastings district and Hawke’s Bay offer an enjoyable environment in which to live, work and play. If it is your passion to work with a proactive team and you are looking for that next challenge, we would love to hear from you. We are an equal opportunity employer and we value diversity. Are you keen be a part of our journey?

Job Description

Credit Controller JD (if you are viewing this via SEEK- please visit the careers page on our website for a copy of the Job Description)

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