Credit Controller

Axis Europe Plc; Chichester; On-site; GBP 28,000 - 32,000; Full time

Job summary

A maintenance and refurbishment provider in Chichester is seeking a Credit Controller to manage the entire credit control cycle effectively. The successful candidate will build professional relationships with clients, ensure timely payments, and maintain accurate financial records. This role offers a salary between £28,000 - £32,000 per annum and a supportive working environment with opportunities for training. Benefits include 25 days of holiday, a pension scheme, and private healthcare.

Benefits

Salary: £28,000 - £32,000 per annum

25 days’ holiday + bank holidays

Pension scheme

On-site parking

Private health and dental care

On-the-job training

Qualifications

• Strong attention to detail and a high level of accuracy.
• Confident dealing with customers on the phone.
• Ability to manage competing priorities.

Responsibilities

• Manage the end-to-end credit control process.
• Build professional relationships with clients.
• Monitor aged debt to reduce overdue balances.
• Conduct credit checks and set credit limits.
• Issue statements and manage correspondence.

Skills

Professional and friendly telephone manner

Attention to detail

Organizational skills

Ability to work independently

Confidence using finance systems

Tools

Microsoft Office

Job description

ConceptBuilding Services, part of Axis CLC, is a specialist maintenance, compliance and refurbishment provider operating across complex and highly regulated environments. Established in 2003, Conceptsupports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions from minor repairs through to full-scale building works.

We are looking for a Credit Controller to join our Finance team based in Chichester, supporting the effective management of cash flow and customer accounts across the business.

This is a hands‑on role with an immediate start available, suited to someone who is confident managing the full credit control cycle, building professional relationships with clients, and maintaining accurate financial records. You will work closely with project teams, operational colleagues and senior finance stakeholders to ensure timely payments, accurate reporting and strong financial control.

The role is full time, working 8:00am–4:00pm, and offers a supportive team environment with opportunities to broaden your finance experience.

What You’ll Do

• Manage the end‑to‑end credit control process, ensuring timely collection of outstanding balances
• Build and maintain professional relationships with clients to support prompt payment and long‑term partnerships
• Monitor aged debt and take appropriate action to reduce overdue balances
• Conduct credit checks on new clients and set credit limits in line with company policy
• Issue statements, reminders and final notices, and manage correspondence relating to overdue accounts
• Reconcile remittance advices against payments received and resolve discrepancies
• Liaise with clients to resolve invoice queries and disputed accounts efficiently
• Support compliance with Reverse Charge VAT and CIS Scheme requirements
• Administer and reconcile company credit card transactions, ensuring correct coding and timely receipt submission
• Additional Responsibilities
• Track project budgets and monitor spend against jobs, raising queries where budgets are missing or exceeded
• Process cost and revenue adjustments as requested by Project Managers
• Liaise with Project Managers and site teams to ensure financial data accurately reflects project progress
• Prepare and process customer and supplier statements
• Support wider accounting activities and assist the Finance Director during peak periods (training provided)
• Demonstrate flexibility to support the wider finance and project teams as required

Skills, Knowledge & Experience

• To be successful as a Credit Controller, you will require:
• A professional and friendly telephone manner, with confidence dealing with customers
• Strong attention to detail and a high level of accuracy
• Ability to work independently and take ownership of tasks
• Good organisational skills and the ability to manage competing priorities
• Confidence using finance systems and Microsoft Office (training provided where needed)

What We Offer

• Salary: £28,000 - £32,000 per annum
• 25 days’ holiday + bank holidays
• Pension scheme
• On‑site parking
• Private health and dental care
• Full‑time hours: 8:00am–4:00pm
• Supportive team environment and on‑the‑job training

Why Axis CLC

Joining Axis CLC means being part of a business delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, professionalism and teamwork, and offer roles where your contribution genuinely matters.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal‑opportunity employer. If you require any adjustments during the hiring process, please let us know.