CPO (Emotional Companion Startup) - Full remote

Social Discovery Group; Remote; GBP 10,000 - 40,000; Full time

Job summary

A global social discovery company is seeking a Chief Product Officer to build a new Emotional Companion product. This full-time remote role involves developing product strategies, managing P&L, and leading growth initiatives. Ideal candidates have over 8 years of experience in consumer subscriptions and have experience in scaling operations and implementing AI solutions. The position offers comprehensive benefits, including vacation time, health reimbursements, and bonuses for successful referrals.

Benefits

28 calendar days vacation per year

7 wellness days per year for personal care

Bonuses up to $5,000 for successful referrals

50% reimbursement for professional training

Health benefits up to $1,000 per year

Reimbursement of remote working costs

Internal gamified gratitude system

Qualifications

• 8–12+ years in consumer subscription/marketplace with managed P&L.
• Experience scaling operations with 1,000–10,000+ providers.
• Knowledge of Trust & Safety/UGC policies.

Responsibilities

• Develop product strategy and manage P&L.
• Oversee growth monetization strategies.
• Ensure trust and safety standards are met.

Skills

Consumer subscription management

Scaling operations

Trust & Safety policies

AI assistant implementation

Fluent in Russian

Job description

Chief Product Officer – Emotional Companion Startup (Full Remote)

Social Discovery Group is a global social discovery company united with over 60 brands and 500 million users, focusing on virtual intimacy and AI‑driven social platforms.

We are seeking a CPO who will build a new Emotional Companion product from scratch.

Responsibilities

• Product strategy and P&L – vision, roadmap, pricing and packages, budget, OKRs, margin control, growth rates.
• Growth & monetization – conversion to subscription, upsell (minute bundles/telephony/video), virtual gifts, price experiments, funnels.
• Retention & quality – churn reduction, mechanics for anchoring a “favorite companion,” context handover, NPS/CSAT.
• Supply/Operations – recruiting and training companions (Companion Academy), scheduling/workforce, response SLA, QA/audit.
• Trust & Safety – content policies (ban on sexual/offline), real‑time moderation/post‑moderation, incidents and appeals, transparency.
• AI‑hybrid – phased rollout (assistant > hybrid > AI‑tier) to reduce COGS without losing brand trust.
• Risks/crisis comms – preparation and execution of crisis communications (compensated dating narrative), interaction with platforms and media.
• Team – hiring, development, culture of data and accountability for results.

Qualifications

• 8–12+ years in consumer subscription/marketplace (wellness/communications/telemedicine/EdTech), managed P&L.
• Scaling supply operations (contact centers/gig) 1,000–10,000+ providers; workforce/SLA.
• Trust & Safety/UGC policies, passing App Store/Google Play requirements.
• Experience implementing AI assistants/hybrids in consumer products.
• Fluent in Russian.

Benefits

• Full‑time remote.
• 28 calendar days vacation per year.
• 7 wellness days per year for personal care.
• Bonuses up to $5,000 for successful referrals.
• 50% reimbursement for professional training and international conferences.
• Health benefits – up to $1,000 per year per employee for health insurance or medical fees.
• Workplace organization – reimbursement of remote working costs up to $1,000 every three years.
• Internal gamified gratitude system – peer‑to‑peer bonuses redeemable for merchandise, team activities, massage certificates.