Contract Manager

Noatum Logistics; Biggleswade; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics firm is seeking a Contract Manager in Biggleswade to embed a contract and work with customers to meet SLAs and ensure operational efficiency. The role includes responsibilities for employee engagement, compliance management, and developing strong relationships within the operations team. Ideal candidates should have in-depth freight industry knowledge, experience with CargoWise, and a strong desire to achieve results. This position is full-time and part of the management function.

Qualifications

• Resilient and strives to achieve the best results.
• In-depth knowledge of the freight industry and pricing.
• CargoWise experience is essential.

Responsibilities

• Deliver employee engagement amongst the workforce.
• Monitor compliance to company policies and procedures.
• Develop strong working relationship with colleagues.
• Deliver continuous performance management of the operational team.
• Manage deployment of labour to meet operational deadlines.
• Responsible for escalating operational issues effectively.

Skills

Resilience

Knowledge of freight industry

CargoWise experience

WebCargo experience

Dangerous Goods experience

Strong desire to win business

Ability to work under pressure

Strong numerical skills

Job description

The Contract Manager role is a new role embedding a new contract into Biggleswade. The individual will work with the customer to meet SLA’s and to deliver ambitious commercials. They will also work closely with the operations team and finance manager to support EBITDA. The CM will support and develop a new team and integrate within the site.

Key Responsibilities

• Deliver employee engagement amongst the workforce and develop action plans accordingly in conjunction with the Site Manager
• Monitor compliance to Noatum Policies & Procedures, cascading new policies as launched, to all
• Develop strong working relationship with colleagues through open forums and engagement meetings
• Deliver all forms of communication incl briefs, management meetings, visual aids and performance boards
• Deliver continuous performance management of the operational team, through 1:1 meetings & performance reviews
• Develop a close working relationship with the Client’s operational team, delivering customer expectations in line with costs, service levels, measured by internal reporting and customer feedback
• Deliver H&S standards so accident ratings are at target levels or below, collaborate with Health and Safety Manager on all aspects of compliance management and reporting
• Manage the deployment of labour, ensuring all operational deadlines are met and within costs
• Develop a close working relationship with the Site Management team ensuring the team’s contribution to overall network efficiencies. Measured by daily/weekly / monthly site team meetings
• Responsible for effectively escalating operational issues which may constitute a failure on the part of The Company to meet its contractual or other obligations, to the Contracts General Manager in a timely and professional manner
• Deliver continuous improvement methodologies into the operation as agreed with the CGM, these must include at a minimum 5S workplace standards

Required Skills and Qualifications

• Resilient and strives to achieve the best results through determination, energy, and commitment
• In depth knowledge of the freight Industry and pricing
• CargoWise experience – Essential
• WebCargo experience – Preferred
• Dangerous Goods experience – Preferred
• A strong desire to win business
• Ability to work under pressure
• Strong numerical skills

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Management

Industries

Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Noatum Logistics by 2x

Get notified about new Contract Manager jobs in Biggleswade, England, United Kingdom.