Construction Superintendent

IICRC; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An independent restoration franchise is seeking a Superintendent to manage construction projects, ensuring customer satisfaction, staff coordination, and profitability. Candidates must have proven experience in construction project management and strong communication skills. This role involves project planning, execution, and completion responsibilities. The ideal candidate will hold a high school diploma, with PMP certification preferred, and demonstrate proficiency in customer service and project management.

Benefits

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Relocation bonus

Training & development

Tuition assistance

Vision insurance

Wellness resources

Responsibilities

• Oversee execution of construction projects ensuring customer satisfaction.
• Define and document project scope and budgets.
• Establish project schedules and monitor performance.
• Verify documents for project closeout and ensure satisfaction.
• Achieve personal and team KPIs.

Skills

Construction project management

Customer service

Communication skills

Intermediate math skills

Technology proficiency

Restoration/construction background

Education

High school diploma or GED

PMP certification

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Profit sharing
• Relocation bonus
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Position Summary

The Superintendent is responsible for overseeing the successful execution of construction projects, ensuring customer satisfaction, profitability, and compliance with industry standards. This role requires close collaboration with clients, subcontractors, and resource providers while maintaining strong focus on project quality and efficiency.

Key Responsibilities

• Customer Satisfaction
  • Deliver outstanding customer service and manage the overall client experience.
  • Resolve all warranty claims promptly and effectively.
• Project Planning
  • Define and document each project’s scope of work.
  • Prepare timely supplements and change orders for customer review and approval.
  • Obtain approvals for all potential scope changes.
  • Develop accurate and profitable project budgets.
  • Partner with subcontractors to build project schedules.
  • Ensure all required permits are secured.
• Project Execution
  • Establish and maintain project schedules and timelines.
  • Monitor budgets and hold team members accountable for financial performance.
  • Assist with identifying and qualifying subcontractors and resource providers.
  • Negotiate terms and set clear expectations with trade partners.
  • Ensure all work meets project plans, specifications, local codes, and scope requirements.
• Project Completion
  • Verify all required documents are collected before project closeout.
  • Ensure customer satisfaction upon project completion.
  • Oversee subcontractor payments and confirm all job-related accounting is finalized.
• General Duties
  • Demonstrate proficiency in all Construction Superintendent responsibilities.
  • Achieve personal and team KPIs to support departmental goals.
  • Take ownership of assigned tasks and proactively complete responsibilities.
  • Perform additional duties as assigned by the Division Lead.

Required Skills & Experience

• Proven experience in construction project management.
• Strong customer service and communication skills (written and verbal).
• Solid intermediate math skills.
• Ability to quickly learn and use current technology (iPad, iPhone, etc.).
• Background in restoration and/or construction strongly preferred.

Education & Training

• High school diploma or GED required.
• PMP (Project Management Professional) certification preferred.

Physical & Work Environment Requirements

• Ability to walk or stand for extended periods.
• Frequent driving and sitting.
• Occasional climbing of ladders.
• Exposure to outdoor elements and extreme conditions.
• Ability to work in environments with high noise levels.

Notice
All employees of a SERVPRO® Franchise are employed by and under the sole supervision of an independently owned and operated SERVPRO® Franchise. Employees are not employed by, or under the supervision of, Servpro Franchisor, LLC.