Concierge Security Engineer 3

Arctic Wolf; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cybersecurity firm is seeking a Senior Cybersecurity Consultant in Newcastle. The role focuses on providing expert advice, managing security incidents, and mentoring junior staff. Applicants should have over 5 years of cybersecurity experience, with knowledge of network security and cloud infrastructure. The company values diversity and offers a compelling benefits package, including equity, annual leave, and comprehensive health plans.

Benefits

Equity for all employees

28 days annual leave

Comprehensive private benefits plan

Training and career development programs

Qualifications

• Proven track record in IT networking and network security.
• Strong written and verbal communication skills in English.
• Ability to mentor junior analysts and engineers.

Responsibilities

• Serve as a trusted security advisor to assigned customers.
• Manage security incidents identified by our Security Operations Center.
• Provide incident response support during cybersecurity events.

Skills

Network Security

Cloud Security

Risk Management

Communication

Problem-Solving

Education

5+ years of experience in cybersecurity

3+ years in systems, network, or cloud administration

Tools

SIEM

EDR

VPN technologies

SaaS tools

Job description

Concierge Security Engineer 3 page is loaded## Concierge Security Engineer 3locations: Newcastle, GBRtime type: Full timeposted on: Posted Todayjob requisition id: R25\_1242**Senior Cybersecurity Consultant 3** *Newcastle, UK*At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the **Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60** lists, and we recently took home the **2024 CRN Products of the Year** award. We’re proud to be named a **Leader** in the **IDC MarketScape** for Worldwide Managed Detection and Response Services and earning a **Customers' Choice** distinction from **Gartner Peer Insights**. Our **Aurora Platform** also received **CRN’s Products of the Year** award in the inaugural **Security Operations Platform** category. Join a company that’s not only leading, but also shaping, the future of security operations.Our mission is simple: End Cyber Risk. We’re looking for a **Senior Cybersecurity Consultant 3 / Concierge Security Engineer 3 in Newcastle** to be part of making this happen.**Your responsibilities:*** Serve as a trusted security advisor for assigned customers, acting as the key technical point of contact* Manage and clearly explain security incidents identified by our Security Operations Center (SOC)* Provide timely and effective incident response support during cybersecurity events (no on-call duty)* Deliver cybersecurity best practices to both technical and non-technical stakeholders* Troubleshoot security and technical issues across diverse environments.* Analyze logs and security events to identify patterns, vulnerabilities, and threats* Lead technical reporting, documentation, and customer-facing security reports* Create and deliver workshops, guides, and training content to improve customer security posture* Mentor junior analysts and engineers, sharing both technical and soft skills.* Support the continuous improvement of Arctic Wolf’s Managed Detection and Response (MDR) services**What We're Looking For:****Experience:*** 5+ years of experience in cybersecurity* 3+ years of experience in systems, network, or cloud administration* Proven track record in IT networking, network security, cloud infrastructure, and SaaS tools* Background in risk and vulnerability management* Strong written and verbal communication skills in English* Experience building relationships in a professional, client-facing context**Technical Skills:*** **Network Security:** Deep knowledge of network architectures, firewalls, IDS/IPS, and VPN technologies* **Operating Systems:** Advanced hardening expertise for Windows, Linux, and Unix environments* **Encryption:** Familiarity with encryption protocols and technologies* **Penetration Testing:** Ability to assess and interpret penetration test results to guide remediation* **Security Tools:** Hands-on with SIEM, SOAR, EDR, UTM, and honeypots.* **Cloud Security:** Understanding of cloud platform security measures (AWS, Azure, etc.)* **Security Frameworks:** Advanced knowledge of frameworks such as MITRE ATT&CK, NIST, etc.**Consulting Skills:*** **Risk Management:** Ability to assess, prioritize, and manage security risks aligned with client needs* **Strategic Planning:** Capable of developing and executing end-to-end security strategies* **Communication:** Strong ability to convey complex security concepts to non-technical audiences* **Problem-Solving:** Analytical mindset with a proactive approach to identifying and resolving issues* **Project Management:** Skilled in managing and delivering on technical security projects* **Client Relationship Management:** Adept at maintaining long-term client partnerships through trust and value delivery* **Training & Mentoring:** Able to educate junior staff and clients on cybersecurity best practices**On-Camera Policy** To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers. We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.**Our offer:**All wolves receive compelling compensation and benefits packages, including:* Equity for all employees* 28 days annual leave, 8 bank holidays and paid volunteering days off* Pension plan employer match* Training and career development programs* Robust Employee Assistance Program (EAP) with mental health service* Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.* Fertility support and paid parental leaveWe celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity .**Our Values**Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible.Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.**Security Requirements*** Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).* Background checks are required for this position.* This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations.At Arctic Wolf, we recognize that success comes from delighting our customers. We believe in being lean – in constantly building, measuring, and learning in all aspects of our business. We truly value people. All wolves are welcome to join the Arctic Wolf pack, with compelling compensation packages, benefits, and equity for employees.Arctic Wolf is focused on building a workforce that is diverse and inclusive. If you’re excited about this role, but do not meet all of the qualifications listed above, we encourage you to apply. We review all applications.Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, sexual orientation,