Concierge

Sanders Senior Living group; Leicester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury care home group in Leicester is seeking an engaging Concierge to provide professional reception services and ensure an outstanding experience for visitors. The ideal candidate will have strong communication skills, previous experience as a receptionist, and IT proficiency. This role offers competitive benefits, including 28 days paid holiday, pension scheme, and opportunities for professional development. Apply by completing our application form or visiting the home for assistance.

Benefits

28 days Paid Holiday

Pension Scheme

Blue Light Card discounts

Free DBS Check and uniform

Funding for NVQs in Health and Social Care

Comprehensive induction and ongoing training

Opportunities for career progression

Free, on-site parking

Employee of the Month awards

Qualifications

• Previous experience in a customer service or receptionist role.
• Excellent communication skills and a professional demeanor.
• Ability to maintain confidentiality and support record keeping.

Responsibilities

• Deliver professional and courteous reception service.
• Support the administrator and management team effectively.
• Ensure a positive experience for all visitors.

Skills

Strong communication skills

Experience as a receptionist

Proficient knowledge of IT

Job description

We are looking for an engaging, confident and motivated Concierge to deliver professional and courteous reception service to all visitors to the home. Our concierges ensure that every visitor to the home receive an outstanding experience, greeting them courteously and professionally. Where required, you will provide support to the administrator and management team, supporting effective and confidential record keeping in the home.

Benefits of working with Sanders Senior Living:

• 28 days Paid Holiday
• Pension Scheme
• Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
• Employee Assistance Scheme that is also available to immediate family members
• Comprehensive induction and ongoing training
• Free DBS Check and uniform
• Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
• Opportunities to progress your career within the company
• Free, on-site parking
• Employee of the Month awards

About you:

We are looking for a Concierge with strong communication skills. You will have previous experience as a receptionist, and a proficient knowledge of IT. Our concierges play a pivotal role in maintaining a positive reputation of the home in the local community so you will be driven to meeting and delivering a high-standard of service.

About Sanders Senior Living:

Sanders Senior Living is a luxury care home group with state-of-the-art residences brimming with premium facilities and exceptional services. Optimum health and wellbeing are at the heart of everything we do. And we do it with a difference.

Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Sanders Senior Living, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.

All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.