Compassionate Patient Billing Specialist

Franklin County Medical Center; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare facility in Preston is seeking a Patient Financial Services Representative. The ideal candidate will provide support to patients regarding their financial inquiries and billing concerns. Responsibilities include explaining insurance coverage, processing payments, and documenting all transactions. The role requires a High School Diploma and proficiency in Microsoft Office. Strong communication skills and previous experience in billing or customer service are essential for success in this position.

Qualifications

• Previous experience in healthcare billing or customer service is required.
• Basic proficiency with computers and office software is necessary.
• Familiarity with medical terminology and insurance processes is advantageous.

Responsibilities

• Provide patient financial support and assist with inquiries.
• Explain billing statements and insurance concepts to patients.
• Document all interactions in the hospital's EMR systems.

Skills

Proficient in Microsoft Office Suite

Excellent oral and written communication skills

Attention to detail

Strong analytical and problem-solving skills

Excellent time management skills

Education

High School Diploma or GED Equivalent

Tools

Electronic Medical Record systems

Google Suite

Job description

A healthcare facility in Preston is seeking a Patient Financial Services Representative. The ideal candidate will provide support to patients regarding their financial inquiries and billing concerns. Responsibilities include explaining insurance coverage, processing payments, and documenting all transactions. The role requires a High School Diploma and proficiency in Microsoft Office. Strong communication skills and previous experience in billing or customer service are essential for success in this position.