Communications Officer

Bolstercomunity; Newry; Hybrid; GBP 25,000 - 35,000; Part time

Job summary

A charity organization in Newry is seeking a Communications Officer to enhance awareness of its services. This role will involve delivering engaging communications across digital and traditional channels, managing social media, and coordinating events. The ideal candidate will exhibit creativity, strong writing skills, and a passion for community engagement. The position offers a flexible working environment, with an emphasis on high-quality content delivery and stakeholder engagement.

Benefits

Pension with 6% employer contribution

25 days annual leave + 11 holidays

Health care benefits

Flexible working arrangements

Qualifications

• Proficiency in digital and traditional marketing techniques.
• Experience in managing social media platforms.
• Ability to create engaging communications content across various channels.

Responsibilities

• Develop engaging communications content across all digital and print channels.
• Manage the organisation's website and social media.
• Support and manage a part-time Content Creator.

Skills

Creative communication

Content creation

Social media management

Event planning

Tools

Canva

Adobe tools

Job description

Reports to: Head of Operations and Development

Responsible to: Chief Executive Officer

Base: Unit 1, Whitegates, BT35 6UA

Hours: 30 hours per week

• Pension: 6% employer contribution (subject to conditions)
• Annual Leave: 25 days per annum + 11 statutory holidays (pro-rata)
• Health Care: AXA Business Care (subject to conditions)
• Flexible and hybrid working arrangements

About Bolster Community

Bolster Community is a practical, hands‑on charity working alongside individuals, families and communities to help them get through and get ahead. Since 2004, we’ve supported people facing life’s challenges, from early years through to later years through our Family, Ability and Seniors services and our social enterprises, Acorn and Bolster Training.

We are committed to delivering inclusive, impactful and creative solutions that strengthen people and communities across the Newry, Mourne and Down area and beyond.

Purpose of Post

We are seeking a creative and motivated Communications Officer to strengthen awareness of Bolster Community and its services. This role will deliver engaging, high-quality communications and marketing activities across digital and traditional channels, helping us connect with families, partners, funders, and the wider community.

The postholder will be responsible for the day‑time management of communications, content creation, social media, website updates, e-newsletters, and event planning/promotion. They will line‑manage a part‑time Content Creator and work closely with colleagues across all projectsavic to ensure our stories and impact are effectively shared.

The Communications Officer will also represent Bolster Community at events, ensuring a strong and professional presence that reflects our mission and valuesstered

Main Duties and Responsibilities

1. Communications and Marketing Delivery

• Deliver engaging and consistent communications content across all channels ‑ digital, print, and media.
• Maintain and update the organisation’s website and social media platforms, ensuring content is accessible, timely and on‑ डिसर्बाइट.
• Write and design newsletters,URRENCY, traversal, press releases and case studies to highlight the impact of our work.
• Support the planning, promotion and coverage of organisational and community events, including photography, media coordination and live updates.
• Support colleagues in capturing and sharing success stories from across our Family, Ability and Seniors services.
• Assist in implementing communications plans aligned with Bolster Community’s strategic goals and funder requirements.
• Monitor communications performance through analytics and reporting to the CEO.

2. Content Creation and Brand Management

• Manage and support a part‑time Content Creator to ensure consistent, high‑quality visual and written output.
• Ensure all communications align with Bolster Community’s brand identity, tone of voice, and accessibility standards.
• Coordinate photography, video and design production (using Canva or Adobe tools).

3. Media Relations and Stakeholder Engagement

• Develop konsekently and maintain positive relationships with local media, funders, and community partners.