Commercial Account Handler

UBT Pty; Warwick; Hybrid; GBP 32,000 - 39,000; Full time

Job summary

A dynamic insurance broker in Warwick is seeking a Commercial Account Handler to deliver exceptional service to clients while managing renewals and adjustments. The ideal candidate will have experience in commercial insurance and be confident in client interactions. This role offers a competitive salary of £32,000 - £39,000, hybrid working arrangements, and a range of benefits including a quarterly bonus and healthcare coverage.

Benefits

Lunch provided on-site

Quarterly bonus

Company car/car allowance

22 days holidays plus 8 bank holidays

3% employer pension contribution

Free on-site parking

Full medical, dental, and optical cover

Annual charity day

LinkedIn Learning access

Clear progression pathway

Qualifications

• Proven experience in commercial account handling.
• Ability to manage multiple tasks effectively.
• Strong customer service skills.

Responsibilities

• Deliver accurate quotations using Acturis.
• Manage renewals and mid-term adjustments.
• Provide excellent customer service.

Skills

Confident and outgoing

Self-motivated

Attention to detail

Experience in commercial insurance

Familiar with Acturis

Job description

5 days ago Be among the first 25 applicants

This range is provided by UBT. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Location: Warwick (Hybrid)

Salary: £32,000 - £39,000 plus benefits

Are you a confident and motivated Commercial Account Handler looking to join a growing, people-focused insurance broker?

This is an excellent opportunity to join a forward-thinking team that values autonomy, professional development, and genuine work-life balance.

The Role

As a Commercial Account Handler, you will play a key part in delivering a first-class service to clients, supporting Account Executives and managing your own renewals and mid-term adjustments.

You'll work across a range of commercial policies — from manufacturing and contracting to property and combined risks — ensuring every client receives expert advice and tailored protection.

Key Responsibilities:

• Provide accurate quotations through the Acturis system
• Conduct full market exercises and prepare presentations for insurers
• Handle mid-term adjustments, renewals, and policy updates
• Deliver excellent customer service and advice throughout the policy lifecycle
• Identify opportunities to upsell and cross-sell suitable products
• Support Account Executives and Business Development Managers with client relationships
• Ensure all activities comply with FCA and company standards

This role offers a balanced mix of renewals and client servicing, with around 95% renewals and a small proportion of new business activity.

About You

You'll be an experienced, proactive handler who thrives in a collaborative, professional environment.

We're looking for someone who is:

• Confident and outgoing with a "pick up the phone" mentality
• Self-motivated, with strong attention to detail
• Experienced in commercial insurance
• Familiar with Acturis (advantageous, not essential)
• Able to manage multiple tasks while delivering an excellent client experience

What’s On Offer

• Salary: £32,000 - £39,000 (depending on experience)
• Hours: 8am - 5pm (Hybrid working after probation)
• Lunch provided on-site
• Quarterly bonus
• Company car/car allowance
• Holidays: 22 days + 8 bank holidays, with the option to buy up to 8 extra days
• Pension: 3% employer contribution
• Parking: Free on-site parking and EV charging points
• Bonus Scheme: Annual GBS bonus
• Healthcare: Full medical, dental, and optical cover (post-probation)
• Additional Benefits:
• Annual charity day
• LinkedIn Learning access and ongoing training
• Clear progression pathway
• Supportive, motivational leadership with genuine autonomy
• Hybrid working available post probation