Coffee Shop Supervisor: Lead Bar Team & Craft Creations

Restaurant Associates; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality group in the City of London is seeking a Coffee Shop Supervisor to lead the barista team and ensure exceptional service. Responsibilities include maintaining high drink standards, managing operations, and enhancing the cafe experience. Ideal candidates have strong communication skills, customer service experience, and the ability to work under pressure. Full-time role offering opportunities for progression.

Responsibilities

• Lead and mentor the barista team, training new staff.
• Ensure all drinks are prepared to the highest standard.
• Provide exceptional customer experience and resolve complaints.
• Manage opening and closing procedures and oversee inventory.
• Embody company values and actively improve cafe experience.

Skills

Brilliant communication

Customer service experience

Initiative

Hands-on experience with brewing equipment

Ability to work under pressure

Exceptional time-keeping

Team leadership

Job description

A hospitality group in the City of London is seeking a Coffee Shop Supervisor to lead the barista team and ensure exceptional service. Responsibilities include maintaining high drink standards, managing operations, and enhancing the cafe experience. Ideal candidates have strong communication skills, customer service experience, and the ability to work under pressure. Full-time role offering opportunities for progression.