Clinical Receptionist

White House Clinic; Sheffield; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare clinic in Sheffield is seeking a part-time Clinical Receptionist to provide vital reception and administrative support. The role involves interacting with customers, managing appointments, and collaborating with a team to ensure excellent patient service. Ideal candidates will possess strong communication skills and familiarity with office administration, along with a commitment to confidentiality and customer care.

Qualifications

• Experience in reception and/or office administration is required.
• Commitment to providing excellence in patient service is essential.
• In-house training will be given.

Responsibilities

• Provide reception and administrative support to physiotherapists and consultants.
• Respond to emails and take telephone calls.
• Collate customer documents before appointments.

Skills

Excellent communication

Customer service orientation

Organizational skills

Initiative

Empathetic telephone manner

Education

Background in reception and/or office administration

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

We are currently recruiting a Clinical Receptionist to provide reception and administrative support to a group of physiotherapists and consultants at our Sheffield Sandygate clinic.

About this Job

Contract: Permanent, Part-time, 12-16 hours per week, Monday to Saturday, including evenings until 8pm and Saturday mornings 8am-1pm

The role involves

Working as part of the whole team, the White House Clinical Receptionist will provide the best level of service to our customers, face to face, over the telephone and by email. The Receptionist will be responsible for completing a range of reception and administrative duties such as responding to emails, taking telephone calls, collating customers’ documents before appointments, ensuring customer details up to date, chasing up customer referrals and taking payments

Assisting senior administrators with regular monthly administrative tasks

To work alongside the reception and administrative team providing support to senior management team

The successful candidate

You will be an excellent communicator, customer service orientated, well-organised and reliable. Be able to work using your own initiative whilst maintaining regular updates with your team.

You should have a professional outlook, empathetic telephone manner and understand the importance of patient confidentiality.

Knowledge and skills

To apply for this position candidates must have a background within reception and/or office administration and ideally experience within a medical environment, however commitment to providing excellence in patient service is what matters to us the most and in-house training will be given. Experience using Microsoft office packages, Excel, Word and Outlook is essential.

Receive your treatment at any of the following clinics

Our team are ready and waiting to assist with your recovery.

We have 14 locations across South Yorkshire, North Derbyshire & Nottinghamshire.