Change Manager

Surrey Satellite Technology Ltd.; United Kingdom; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading satellite technology company is seeking a Change Manager to drive SAP/ERP implementation. The role requires proven experience in change management for large-scale projects, strong project management skills, and the ability to foster effective communication. Candidates should hold a relevant degree and demonstrate expertise in business process reengineering. This is a contract position based in Guildford with the possibility of remote work.

Qualifications

• Proven experience in delivering change management strategies for large-scale SAP/ERP implementations.
• Strong project management skills.
• Ability to manage competing priorities and meet deadlines.

Responsibilities

• Lead the design and implementation of change management activities.
• Work closely with business leaders and IT teams.
• Ensure changes to processes are effectively documented.
• Collaborate with departments during system cutover.
• Develop communication plans to keep stakeholders informed.
• Create training material and coordinate user training.
• Identify potential resistance and develop mitigation strategies.
• Monitor and report on change management activities.

Skills

SAP implementation

Change management

Business process reengineering

Communication

Project management

Interpersonal skills

Education

Bachelor’s degree in Business Administration, Engineering, Computer Science or related field

Job description

Change Manager

Surrey Satellite Technology Ltd (SSTL)

The role sits inside IR35.

We are seeking a highly skilled and experienced Change Manager with in-depth expertise in SAP / ERP implementations, specialising in business process reengineering and optimisation. This individual will play a pivotal role in transforming and streamlining our business operations by driving change management initiatives, ensuring effective adoption of SAP S/4HANA, and aligning cloud solutions to meet our business goals.

Key Tasks

• Change Management Leadership: Lead the design and implementation of change management activities, ensuring changes are effectively communicated and adopted by the business. Develop and manage detailed change management plans.
• Stakeholder Engagement: Work closely with business leaders, project managers, and IT teams to understand change impacts and develop strategies to address them.
• Business Process Adoption: Ensure changes to processes are effectively documented and communicated to the affected teams and wider business.
• Implementation: Collaborate with all departments including IT and functional teams during the cutover from current systems to the new SAP environment.
• Communication Strategy: Develop and execute communication plans to keep stakeholders and the wider business informed and engaged throughout the project go‑live process and into business as usual operations.
• Training and Support: Work with the HR training team to create appropriate training material, and coordinate the delivery of end‑user training for the new systems and updated processes.
• Resistance Management: Identify potential resistance to changes and develop strategies to mitigate these challenges.
• Monitoring and Reporting: Monitor the progress of change management activities and report on their effectiveness. Provide regular updates to senior management.

Previous Experience

• Proven experience in delivering change management strategies for large‑scale SAP / ERP implementations or similar ERP systems.
• Familiarity with established change management frameworks.
• Strong project management skills, including the ability to manage competing priorities and meet deadlines.

Qualifications, Knowledge & Skills

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field.
• Experience in public cloud SaaS implementation projects, ideally within Manufacturing environments.
• Demonstrated experience in business process reengineering and continuous improvement initiatives.
• Ability to analyse complex business challenges and translate them into actionable solutions.
• Experience working with cross‑functional teams in dynamic and fast‑paced environments.
• Excellent interpersonal and communication skills, able to influence, persuade and negotiate with people at all levels (externally & internally) and to help reach compromises when there are conflicting requirements.
• High degree of organisation, self‑motivation and ability to work autonomously and using own initiative.
• Good team‑working skills, together with the ability to interface with others at all levels.
• Good presentation skills and customer facing skills.
• Results‑oriented with a strong drive to deliver.
• Flexible and adaptable to changing priorities.
• Excellent planning and organising skills.
• Highly organised with clear communication skills.
• Decision making and creative problem solving skills.
• Proven ability to deliver solutions under pressure and to tight timescales.

Location

The role is based in our Head Office in Guildford, with a minimum of 4 days in the office and optionally working 1 day per week from home if the role allows.

Seniority level

Mid‑Senior level

Employment type

Contract