Centre Manager

Halfords Group; Catford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading automotive service provider in Catford is seeking an Autocentre Manager to lead their team and ensure excellent customer satisfaction and operational success. This role focuses on driving business performance and providing team support. Ideal candidates will possess strong leadership skills, experience in customer service, and the ability to coach teams. Join a company committed to your career growth and offering attractive benefits, including a bonus scheme and extensive employee discounts.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

Discounts on various products and services

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• Proven leadership in the automotive sector or similar industry.
• History of providing high levels of customer satisfaction.
• Strong ability to coach and mentor team members.

Responsibilities

• Lead a team to success in the Autocentre environment.
• Ensure exceptional customer journey and satisfaction.
• Drive business performance through effective management.

Skills

Fantastic leadership and team management skills

Experience delivering high customer satisfaction

Engaging and motivational coaching

Health and Safety compliance experience

Experience with high sales turnover and managing KPIs

Excellent communication skills

IT proficiency and willingness to learn

Good time management

Valid driving licence

Job description

Apply now Job no: 562661
Work type: Full time
Site: Catford
Categories: Autocentre Management
Location: Greater London
Salary: £40,000 per annum + bonus
Business Area: Autocentres

Brilliant at leading a team?

Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Benefits Include:

• Average uncapped bonus of £10,800 per year (with potential to earn more)

• 5 days a week(This centre is closed on a Sunday)

• Earn extra with our refer a friend scheme – T&C’s Apply.

5.6 weeks’ annual leave

Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores

Discounts on everything from groceries, shopping, insurance, days out, restaurants and more

Family & Friends Discount Events

Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme

Financial planning support via Wagestream - access up to 30% of your salary in advance

GP Access, 364 days a year, 24 hours a day

Join the Share save scheme with a 20% discount on shares

Health Cash Plan – to access wellbeing services and claim back healthcare costs

Pension Scheme & Life Assurance

Skills and experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.