Centre & Facilities Administrator | Queenstown Central Shopping Centre

Colliers International Deutschland Holding GmbH; Manchester; On-site; GBP 25,000 - 35,000; Part time

Job summary

A leading global real estate services firm in Manchester is seeking a part-time Centre & Facilities Administrator. In this role, you will manage the Centre Management Office, ensuring smooth operations through tasks like greeting visitors, handling calls and emails, and managing administrative duties. The ideal candidate will have experience in an administrative role, strong communication skills, and proficiency in Microsoft Office, especially Excel. This position offers an opportunity to grow in a supportive and inclusive work environment, with various benefits available to enhance your career.

Benefits

Colliers Academy, a 12‑month programme to accelerate your career in property

Mentoring from industry experts

Wellbeing benefits and initiatives

Inclusive and social culture with regular team events

Wide variety of product discounts and benefits

Qualifications

• Experience in an administrative role, preferably in a commercial/retail environment.
• Strong communication and relationship‑building skills.
• Proficiency in Microsoft Office, especially Excel.
• Highly organised with attention to detail and accuracy.
• Professional, customer‑focused, and proactive.

Responsibilities

• Maintain a professional reception area and greet visitors.
• Handle calls, emails, and visitor sign‑ins.
• Manage mail, courier deliveries, and office supplies.
• Keep retailer contact database up to date.
• Prepare documents and assist with newsletters and lease administration.
• Ensure office equipment and supplies are maintained.
• Support invoicing, receipting, and debtor management.
• Perform daily site checks and manage defect registers.
• Coordinate contractors, compliance processes, and fire drills.

Skills

Organisational skills

Communication skills

Relationship building

Attention to detail

Microsoft Excel

Tools

Microsoft Office

Job description

Company Description

Colliers is a leading diversified professional services and investment management company. With operations in 70 countries, our 23,000 enterprising professionals work collaboratively to provide expert real estate and investment advice to clients.

At Colliers, we do what's right and operate in ways that benefit our people, our clients, our communities, and the environment.

Our people are our greatest asset, and we empower their career growth and skill development. We support their health and wellbeing and foster an inclusive and diverse culture, celebrating what makes us unique and enabling high performance.

Job Description

If you’re organised, proactive, and love being the go-to person who makes things happen, join our team in a part‑time position as a Centre & Facilities Administrator. In this fast‑paced role, you’ll keep our Centre Management Office running by welcoming visitors, managing calls and emails, and ensuring everything from mail to office supplies is on point. You’ll dive into admin tasks like maintaining retailer databases, preparing documents, and supporting lease processes, while also taking charge of facilities operations. Working 20 hours, 4 days a week across Monday - Friday and reporting into the Centre Manager, your key responsibilities will include:

Reception & Office Management

• Maintain a professional reception area and greet visitors.
• Handle calls, emails, and visitor sign‑ins.
• Manage mail, courier deliveries, and office supplies.

Administrative Support

• Keep retailer contact database up to date.
• Prepare documents and assist with newsletters and lease administration.
• Ensure office equipment and supplies are maintained.

Facilities Administration

• Support invoicing, receipting, and debtor management.
• Perform daily site checks and manage defect registers.
• Coordinate contractors, compliance processes, and fire drills.

Qualifications

• Experience in an administrative role, preferably in a commercial/retail environment.
• Strong communication and relationship‑building skills.
• Proficiency in Microsoft Office, especially Excel.
• Highly organised with attention to detail and accuracy.
• Professional, customer‑focused, and proactive.

What we offer

We’re proud to be recognised as a 2025 finalist in the Best Places to Work awards, reflecting our commitment to creating an exceptional workplace culture. Some of the benefits we offer include:

• Colliers Academy, a 12‑month programme to accelerate your career in property
• Mentoring from industry experts
• Wellbeing benefits and initiatives
• An inclusive and social culture with regular team events
• Wide variety of product discounts and benefits

Additional Information

Colliers is an inclusive employer, where different perspectives, cultures, and backgrounds are celebrated. Colliers provides equal opportunity in all employment practices. We recruit and retain the best people to uphold our enterprising culture and lead our industry into the future.

If you're interested in being part of an enterprising culture that empowers you to do your best work, we look forward to receiving your application.

Please note, our talent acquisition team will be away enjoying the festive season and summer sun, returning Monday 12th January. We will review all applications following our return.