Case Manager Assistant

ExamWorks Group; Leeds; On-site; GBP 24,000; Full time

Job summary

A leading rehabilitation services provider in Leeds is seeking a compassionate and organised Case Manager Assistant to support their Case Managers in delivering impactful rehabilitation services. The role requires exceptional communication skills, a proactive approach, and at least 3 GCSEs. This full-time position offers a competitive salary of £24,000 along with benefits including generous annual leave and career development opportunities.

Benefits

22 days annual leave rising to 28 days

Employee Assistance Programme

Training and development opportunities

Pension Scheme

Long Service Awards

Qualifications

• Experience in healthcare or supporting individuals with injury/illness is desirable but not essential.
• Previous experience in a busy administrative role or similar.

Responsibilities

• Support highly skilled Case Managers in delivering rehabilitation services.
• Liaise with professionals and clients for efficient service delivery.

Skills

Organisational skills

Communication skills

Compassion

Detail-oriented

Education

Minimum of 3 GCSEs (Grade C or above)

Job description

Overview

Case Manager Assistant – Enable Therapy Services Leeds

Location: Leeds Head Office (just outside the city centre)
Hours: Full-time, Monday–Friday, 8am–5pm
Salary: £24,000 per annum
Parking: Free on-site parking

Are you organised, proactive, and solution-focused with a flair for communication? Do you care deeply about making a difference in people’s lives? If so, we’d love to hear from you!

Enable Therapy Services (ETS) is seeking a motivated and compassionate Case Manager Assistant (CMA) to join our friendly and dedicated team at our award-winning Leeds-based Head Office.

About the Role

As a CMA, you’ll play a vital role in supporting our highly skilled Case Managers, helping to coordinate and deliver proactive rehabilitation services that make a real impact on our clients’ recovery journeys. You’ll liaise with a wide range of professionals, services, and clients, ensuring smooth and efficient administrative and operational support.

About ETS

Enable Therapy Services is a leading Rehabilitation and Vocational Case Management company. We specialise in early intervention support for individuals affected by injury or illness. Our team of HCPC-registered Occupational Therapists bring expert knowledge to help clients maximise their potential following accidents or health setbacks.

What We’re Looking For

• Passionate about delivering exceptional service and making a meaningful difference
• Empathetic and compassionate, with the ability to connect with others in sensitive situations
• Exceptionally organised, able to manage multiple tasks and coordinate services efficiently
• A confident communicator, comfortable working collaboratively with Case Managers, clients, families, and third parties
• Detail-oriented, with the ability to follow instructions accurately
• Adaptable and resilient, able to navigate challenging situations with professionalism
• Experience in healthcare or supporting individuals with injury/illness is desirable but not essential

Requirements

• Minimum of 3 GCSEs (Grade C or above) or equivalent
• Previous experience in a busy administrative role or similar

What We Offer

• 22 days annual leave (increasing yearly up to 28 days), plus bank holidays
• Access to our VIBE intranet with retail, dining, and entertainment discounts
• Employee Assistance Programme
• Training and development opportunities
• Long Service Awards
• Pension Scheme
• Internal career progression pathways

Disability Confident Leader

As a Disability Confident Leader, we:

• Promote accessibility and inclusion
• Ensure inclusive recruitment and development
• Share best practice across the industry
• Continue to lead the way in supporting disabled people at work