Care Services Assistant

Bolton Clarke Group; Brighton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aged care provider is looking for a Care Services Assistant in Brighton, UK. The role is vital for supporting residents with nutrition and dining experiences. You will assist in meal preparation and delivery, engage residents socially during meals, and maintain dining areas. Ideal candidates will have strong customer service skills, a caring attitude, and previous kitchen experience. The position offers generous salary packaging and opportunities for career development. A National Police Check is required for the successful applicant.

Benefits

Generous salary packaging

Employee Assistance Program

Career progression opportunities

Qualifications

• Demonstrated customer service skills are crucial for this role.
• A compassionate and caring attitude towards residents is essential.
• Previous experience in a restaurant or commercial kitchen is highly regarded.

Responsibilities

• Assist in the preparation and serving of resident meals.
• Engage residents during mealtimes to provide social support.
• Maintain dining areas and uphold safety standards.
• Prepare and maintain accurate nutrition information.

Skills

Customer service skills

Compassionate and caring attitude

Time management skills

Shift flexibility

Job description

• NFP Salary packaging - Increase your take home pay
• Supportive team and great work environment

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Location

Princeton View located in Brighton East, and built on the St John of God Hospital site, our Home offers all levels of permanent, respite and palliative care whilst encouraging independence and lifestyle choices that suit the needs of every individual.

The Role

The Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with residents preferred daily routines with a strong focus on:

• Meal choices and individual nutrition
• Consideration of allergies and food intolerances
• Enhancing the overall dining experience
• Assist residents with meal selection and meal timing preferences
• Prepare and set up dining areas to meet individual needs and preferences
• Actively engage with residents to provide social and emotional support during mealtimes
• Use empathy and kindness to foster a positive dining experience
• Promote resident choice and control to uphold dignity and respect
• Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
• Maintain accurate nutrition and diet information as required
• Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
• Assist with maintaining kitchen stock supplies as required

To be successful, you will have:

• Demonstrated customer service skills
• A compassionate and caring attitude
• Previous restaurant and/or commercial kitchen experience (highly regarded)
• Willingness to take direction from others
• Reliability and shift flexibility
• Good time management skills and the ability to work well under pressure
• Valid working rights in Australia (Passport, Birth Certificate etc)
• Complete a police check
• Free seasonal flu vaccination
• NDIS Worker Check (or willingness to obtain prior to commencement) cost refunded on appointment / and or a National Police check
• Career progression and development opportunities
• We provide a work culture that values you and invests in your career
• Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2,650 in entertainment per year
• Range of discounts (300+)
• An Employee Assistance Program for staff and family.

The successful applicant must complete a National Police Check and may be required to undertake a NDIS check.

Our residential aged care communities are supported by specialised teams who care deeply about our residents’ individual needs. Together with residents, healthcare partners and families, our teams deliver best practice care with the highest standards of safety, clinical practice and governance.