Care Pathway Coordinator – UK Insurance (Flexible, Full-Time)

Bupa; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health insurer in London seeks a Connected Care Pathway Coordinator who will manage patient pathways and coordinate operations at specialist centres. The role involves ensuring quality service delivery while supporting data reporting for KPIs. Ideal candidates will have strong organizational and communication skills, with a focus on patient experience. This full-time position offers a salary of £17 per hour plus a variety of employee benefits. Opportunity for professional development and flexible working arrangements included.

Benefits

Annual leave accrual

Subsidised staff canteen

Preferential Bupa product rates

NEST pension scheme inclusion

Qualifications

• Experience in patient/customer communication and coordination.
• Knowledge of healthcare processes and KPI management.
• Proficient in data tracking and reporting.

Responsibilities

• Coordinate day-to-day operations of specialist centres.
• Communicate with patients and ensure a smooth pathway journey.
• Support quarterly KPI submissions and data requests.

Skills

Organizational skills

Communication skills

Data analysis

Job description

A leading health insurer in London seeks a Connected Care Pathway Coordinator who will manage patient pathways and coordinate operations at specialist centres. The role involves ensuring quality service delivery while supporting data reporting for KPIs. Ideal candidates will have strong organizational and communication skills, with a focus on patient experience. This full-time position offers a salary of £17 per hour plus a variety of employee benefits. Opportunity for professional development and flexible working arrangements included.