Care Home Customer Advisor & Community Liaison

Colten Care Limited; Ferndown; On-site; GBP 22,000 - 28,000; Full time

Job summary

A family-owned care home group in Ferndown seeks a compassionate Customer Support Advisor. You will nurture leads into sales, ensuring a warm welcome for visitors while supporting residents and families. This role requires strong organizational skills, empathy, and a proven sales background. You will engage with the community, helping to maintain a caring atmosphere. Join us in making a real difference in elderly care. With excellent training and progression opportunities, it's a rewarding career choice.

Benefits

Uniform provided

Excellent inductions, training, and on the job support

Real career progression opportunities

Annual pay review

Choice of hot or cold meals and drinks on duty

Qualifications

• Experience in a sales environment.
• Ability to work in fast-paced settings.
• Car driver with own vehicle required.

Responsibilities

• Ensure high levels of occupancy by nurturing leads into sales.
• Provide outstanding customer experiences and conduct show rounds.
• Engage with local community and promote events.

Skills

Empathy

Sales

Organizational skills

Customer service

Communication

Tools

Microsoft Office

Job description

A family-owned care home group in Ferndown seeks a compassionate Customer Support Advisor. You will nurture leads into sales, ensuring a warm welcome for visitors while supporting residents and families. This role requires strong organizational skills, empathy, and a proven sales background. You will engage with the community, helping to maintain a caring atmosphere. Join us in making a real difference in elderly care. With excellent training and progression opportunities, it's a rewarding career choice.