Care Coordinator – Weekend On-Call (Enhanced Rate)

Homesupportmatters; Beccles; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local care organization is seeking a highly organized Care Coordinator for their Beccles branch. The role involves coordinating care staff and ensuring continuity of care for clients. Candidates should have excellent communication skills, a minimum of 1 year of customer service experience, and a background in the care sector is preferred. This full-time position includes responsibilities such as managing rotas, maintaining records, and being the contact point for clients and professionals. The role offers the opportunity to make a meaningful impact in the community.

Qualifications

• 1+ year of customer service experience.
• Experience in the care sector preferred.
• Ability to stay calm under pressure.

Responsibilities

• Coordinate rotas and allocate care/support staff.
• Be the central contact for customers, families, and professionals.
• Support new referrals and care planning.

Skills

Strong communication and telephone skills

Good IT and administrative abilities

Customer service experience

Experience in the care sector

Ability to prioritise and multitask

Job description

A local care organization is seeking a highly organized Care Coordinator for their Beccles branch. The role involves coordinating care staff and ensuring continuity of care for clients. Candidates should have excellent communication skills, a minimum of 1 year of customer service experience, and a background in the care sector is preferred. This full-time position includes responsibilities such as managing rotas, maintaining records, and being the contact point for clients and professionals. The role offers the opportunity to make a meaningful impact in the community.