Car Park Attendant/ Showroom Host

Swansway Garages Limited; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A family-run car dealership in Crewe is seeking a Car Park Attendant to enhance customer experiences. Key responsibilities include directing customers where to park, moving vehicles, and ensuring customer-facing areas are presentable. The ideal candidate must possess exceptional customer service skills, a full driving licence, and the ability to thrive in a fast-paced environment. This position offers a supportive and family-oriented work atmosphere with various employee benefits, making it a great place to work.

Benefits

Holidays that increase with length of service

Your Birthday off

Company Pension Scheme

Death in Service Benefit

Long service recognition

Annual flu jab

Discounts on products and services

Cycle to work scheme

Employee recruitment referral payments

Employee assistance programme

Occupational health services

Flexible working patterns

Car Benefit Scheme

Qualifications

• Must have a Full Driving Licence.
• Capable of driving manual and automatic vehicles.
• Exceptional ability to provide customer service.

Responsibilities

• Directing customers where to park.
• Meeting and greeting customers at the dealership.
• Ensuring customer-facing areas are clean and presentable.
• Working with sales and service departments.

Skills

Exceptional customer service skills

Ability to work in a fast-paced environment

Can do attitude

Education

Full Driving Licence

Job description

Overview

We are currently recruiting for Car Park Attendant to join the Swansway Family. The role of a Attendant is to create a memorable customer journey by working closely with both the sales and service departments. You will be in and around the dealership, pitch and customer car park to make sure our customers are well looked after.

For this role you will be on your feet most of the day, pointing our customers in the right direction when they arrive on site. You’ll direct customers into the showroom and from there to relevant colleagues or departments. When you aren’t greeting customers you’ll be managing the traffic coming into the car park and ensuring the dealership is looking its best.

Responsibilities

• Directing customers where to park
• Moving vehicles between storage site and dealership
• Meeting and greeting customers as they enter the dealership
• Ensuring the customer facing areas are presentable
• Working with sales and service departments to create a positive customer experience
• Directing customers to colleagues or departments
• Ensure the carpark is accessible and that customers are able to park

Qualifications

• Exceptional customer service skills
• Used to working in a fast paced environment
• Essential: Full Drving Licence
• Able to drive all vehicle sizes, manual and automatic
• Can do attitude

Company Information

Founded in 2003 by Michael Smyth and his three sons, David, Peter and John, Swansway has grown from five motor dealerships in Cheshire and the West Midlands to the 20 dealerships we have today. From Birmingham in the South to Carlisle in the North we partner with eleven brands including Audi, Volkswagen, Land Rover, Honda and many more.

We’re expanding our own-brand, Motor Match our used sites, and we don’t stop at dealerships; we operate four Volkswagen Group Trade Part Centres, an Accident Repair Centre, a Group Fleet Sales Centre and an eBay shop re-cycling obsolete parts. All this is supported by our Head Office in Crewe.

But, it’s not what we do that makes us the company we are, it’s how we do it; it’s our family heritage that sets us apart, with the Smyth family playing a hands-on role in the day-to-day running of the business; we genuinely care about our customers and our Swansway family and that makes us a great place to work. We live by our caring, honest and proud values which is why our long service boards are brimming with names who’ve been with us five, ten and fifteen years!

Benefits

• Holidays that increase with length of service
• Your Birthday off
• Company Pension Scheme
• Death in Service Benefit
• Long service recognition
• Annual flu jab
• Discounts on products and services that extend to your family and friends
• Cycle to work scheme
• Employee recruitment referral payments
• Employee assistance programme and counselling service
• Occupational health services
• Flexible working patterns
• Car Benefit Scheme for employee or family

When you join Swansway, you’re joining a family; so, if you enjoy, and thrive, in an inclusive family atmosphere, apply to join us now!