Café Team Manager: Drive Service & Profit

Marks & Spencer Plc; Bracknell; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading British retailer is seeking a Team Manager in Café to lead a frontline team delivering exceptional service and commercial results. In this high-impact role, you will coach and motivate your team while managing stock and solving operational challenges. The ideal candidate will possess strong leadership skills and the ability to drive performance and accountability. If you’re ready to shape the future of retail, apply today!

Qualifications

• Proven ability to lead teams under pressure and achieve KPIs.
• Strong understanding of commercial, visual, operational processes.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and coach a team to deliver exceptional service.
• Drive commercial performance and accountability.
• Ensure seamless customer experience through collaboration.

Skills

Leading a team

Customer service excellence

Commercial awareness

Operational resilience

Job description

A leading British retailer is seeking a Team Manager in Café to lead a frontline team delivering exceptional service and commercial results. In this high-impact role, you will coach and motivate your team while managing stock and solving operational challenges. The ideal candidate will possess strong leadership skills and the ability to drive performance and accountability. If you’re ready to shape the future of retail, apply today!