Café - Sales Assistant

Whsmithcareers; Sheffield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A café and coffee shop chain in Sheffield is looking for a Barista to provide exceptional customer service and maintain high store standards. This role involves engaging with customers to ensure they have a great experience, showcasing product knowledge, and working as part of a team. Ideal candidates should be passionate about coffee and customer service, have strong communication skills, and be able to work efficiently in a fast-paced environment. Employee benefits include discounts, paid holidays, and a supportive employee program.

Benefits

Employee discounts (up to 50%)

Pension scheme

Paid holidays (6.6 weeks including bank holidays)

Qualifications

• Passion for providing a great customer experience.
• Good listening skills to understand customers' needs.
• Strong attention to detail and organization skills.

Responsibilities

• Interact with customers to enhance their experience.
• Maintain store standards and product availability.
• Work collaboratively in a fast-paced environment.

Skills

Customer service

Communication skills

Attention to detail

Teamwork

Job description

As a Barista at Smith’s Family Kitchen/Costa Coffee/DMC, you’ll provide exceptional customer service and as part of a team to deliver our fantastic store standards.

Smith’s Family Kitchen/Costa Coffee/DMC offers over 40 beverage options that are hot, cold, and iced as well as offering fresh baked products in store, patisserie items, hot breakfast, and lunch on the go Smith’s Family Kitchen/Costa Coffee/DMC prides itself on supporting the local community and giving back to its customers with a wealth of offers, loyalty and NHS discounts.

What being a Barista is all about?

• Interact with customers to understand their favourite food and beverage preferences so they get the best experience on every visit
• Deliver ‘best in town’ standards through presentation standards, availability
• Have great product knowledge to sell and recommend our products and services to your customers.
• Proactively engage with customers to understand their needs and make recommendations
• Working as part of a winning Team: pulling together with other members in the team to adapt to what can be a changing fast pace environment.

What our Stores would love to see.

• A passion for providing a great customer experience in your stores by Crafting Great coffee with your passion and energy for that Perfect Blend
• Good communication skills and Listening skills to understand then customers needs

• Great organisation skills plus strong attention to detail
• Able to work as part of a team, supporting your colleagues and helping to deliver the daily activities

How we reward our teams:

We know you’ll work hard to make WH Smith a success and our customers happy, so as well as your salary, pension scheme, holidays Hourly paid 6.6 weeks including bank holidays and employee discounts (up to 50%),

we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.