Business Support Executive - Communication, Content & Design

Smart PA; City of Edinburgh; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading administrative services provider in the UK is seeking a Business Support Executive to deliver high-impact support to a key client. Responsibilities include designing visual materials, developing engaging content, and managing multiple projects. The ideal candidate will have strong visual design skills, exceptional writing abilities, and experience in managing projects in a fast-paced environment. This role offers competitive salaries, remote work, and ample growth opportunities.

Benefits

Competitive Salaries

Yearly Bonuses based on performance

33 Days Holiday

Growth Opportunities

Qualifications

• Portfolio demonstrating strong visual design skills and experience across digital and print media.
• Expert proficiency with design software.
• Proven experience writing and editing professional, concise, and engaging content.

Responsibilities

• Design and produce a wide range of visual materials.
• Develop and refine engaging content for communication channels.
• Manage the full lifecycle of content projects.

Skills

Strong visual design skills

Content writing and editing

Project management

Understanding of design principles

Education

Degree or certification in Graphic Design, Communications, or a related field

Tools

Design software (e.g., Slides, Dashboard)

Job description

Business Support Executive - Communication, Content & Design

Permanent employee, Full-time – UK and Edinburgh Head Office

Salary: £30,000 - £40,000 per year

Job Description

Who We Are

At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in tech, automotive and retail, we’re the engine behind smarter, more efficient operations.

Key Responsibilities and Skills

What You’ll Do

The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client‑facing department, you’ll be the heartbeat of our business – delivering high‑impact, tailored support to a key client account daily.

In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions to a variety of stakeholders. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.

This particular role is assigned to one of our dedicated clients, meaning you will be representing our brand while working closely with a global tech giant.

This role is for a highly creative individual with an excellent visual design sense and a passion for crafting clear, compelling communication.

What Your Day Will Look Like

• Design and produce a wide range of visual materials including presentations, reports, infographics, social media assets and internal newsletters.
• Develop and refine engaging content (text and visuals) for internal and external communications channels, ensuring alignment with brand guidelines and acting as a brand and narrative guardian.
• Manage the full lifecycle of content projects, from initial concept and stakeholder consultation through design, review and final distribution.
• Maintain and evolve the team's visual identity standards and templates.
• Consult with business partners to understand their communication needs and propose the most effective design and content solutions.
• Manage multiple projects simultaneously, maintaining a high level of quality under tight deadlines.

Skills

About You

You are a visual storyteller who instinctively knows how to simplify complex information into an attractive and easy‑to‑digest format. You are a self‑starter with a strong portfolio, meticulous about design consistency and skilled at juggling multiple creative projects.

Experience

What You’ll Need

Your experience is key but your attitude is what sets you apart.

Essential

• Portfolio demonstrating strong visual design skills and experience across digital and print media.
• Expert proficiency with design (e.g., Slides, Dashboard, Microsites and Newsletters).
• Proven experience writing and editing professional, concise, and engaging content for various audiences.
• Deep understanding of design principles (layout, typography, colour theory).

Desirable

• Experience with editing or motion graphics software.
• A degree or certification in Graphic Design, Communications, or a related field.
• Experience managing internal communication platforms or email marketing tools.

Work Remotely

Yes

Schedule

Monday - Friday, 2:00 pm to 10:30 pm (UK time), aligned to cover the 9:00 am to 5:30 pm (EST) business day.

Job Type

Full-time, Permanent (37.5 hours per week)

What's in it for you?

• Competitive Salaries
• Yearly Bonuses based on company, department, and individual performance
• Department based incentives
• Remote Work
• 33 Days Holiday: Because rest fuels greatness
• Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry

About us

At SmartPA, we don’t just provide support – we transform it. Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting‑edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations. With a vibrant, client‑focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world. If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!