Business Support and Accounting Officer

RICOTECK Limited; Scarborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A finance and business support company in Scarborough seeks a Business Support and Accounting Officer to maintain financial records and provide client service support. This full-time position requires expertise in accounting, financial reporting, and strong client interaction skills. Ideal candidates have a Bachelor’s degree in Accounting, Finance, or Business Administration and experience in related roles. The role offers benefits including paid time off and performance-based bonuses.

Benefits

Paid time off (PTO)

Performance-based bonuses

Qualifications

• 2+ years of experience in accounting, finance, or business support roles.
• Strong understanding of accounting principles.
• Proficiency in accounting software and Microsoft Office Suite.

Responsibilities

• Maintain accurate financial records and process transactions.
• Prepare monthly, quarterly, and annual financial reports.
• Reconcile bank statements and maintain balance sheets.

Skills

Accounting principles

Financial reporting

Client service skills

Organizational skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree in Accounting, Finance, or Business Administration

Tools

QuickBooks

Microsoft Office Suite

Job description

RICOTECK Recruitment Services | Full time

Business Support and Accounting Officer

Scarborough, Trinidad and Tobago | Posted on 02/01/2025

Position Title:Business Support andAccounting Officer

Department:Finance / Business Services

Reports To:Chief Financial Officer

Location: Business Operations and Service Center

Job Type: Full-Time

Position Overview

The Business Support and Accounting Officer at RICOTECK Limited plays a vital role in ensuring the smooth operation of our diverse business activities while providing essential financial services support to both internal teams and external clients. This position requires a unique blend of accounting expertise, client service skills, and operational efficiency. You will be responsible for maintaining accurate financial records, processing transactions, preparing reports, and assisting with various administrative tasks that support the overall functioning of the organization. As a key member of the Finance and Business Services team, you will contribute to RICOTECK's mission of empowering businesses and individuals by ensuring financial stability and providing exceptional support across our range of services.

Key Responsibilities

Business Growth & Opportunity Identification

• Maintain accurate and up-to-date financial records by processing and recording various financial transactions, including accounts payable, accounts receivable, invoicing, and payroll, using appropriate accounting software.
  
• Prepare and contribute to the timely completion of monthly, quarterly, and annual financial reports, ensuring accuracy and adherence to internal and external reporting requirements.
  
• Reconcile bank statements, ledgers, and balance sheets regularly to maintain consistency and identify any discrepancies in financial data.
  
• Assist in the preparation of financial statements and documentation for audits, ensuring compliance with regulatory standards and industry best practices.
  
• Provide tailored financial and accounting support to clients across various service areas, addressing their business-specific needs and offering financial advice and guidance as required.
  
• Monitor cash flow and budgets diligently, alerting management to any potential issues or discrepancies that require attention.
  
• Manage tax preparation, filing, and compliance tasks, ensuring adherence to all deadlines and regulatory requirements.
  
• Contribute to financial forecasting and budgeting processes, providing insights and analysis to support informed decision-making.
  

Business Support & Operations Functions

• Provide comprehensive administrative support to front office operations, including handling correspondence, scheduling meetings, managing calendars, and assisting with general office management tasks.
  
• Act as a liaison between the finance department and other departments within RICOTECK, ensuring effective communication and collaboration across various service areas.
  
• Deliver exceptional client service by addressing inquiries related to business services, financial processes, and other operational matters, ensuring high levels of customer satisfaction.
  
• Maintain accurate and confidential client financial records, ensuring data integrity and adherence to privacy regulations.
  
• Assist in onboarding new clients by providing relevant information about financial services, setting up accounts, and ensuring a smooth transition into RICOTECK's service ecosystem.
  
• Manage contracts, invoicing, and client billing processes, ensuring timely payments and proactively resolving any billing-related issues with clients.
  
• Contribute to the continuous improvement of business services processes by identifying opportunities to streamline operations and enhance efficiency within the front office and finance departments.
  
• Support procurement activities by managing vendor relationships, processing purchase orders, and ensuring timely payment for goods and services.
  
• Perform other duties as assigned to support the overall success of RICOTECK and fulfill obligations to clients and stakeholders.
  
• The role involves a mix of office work, client visits, and attending external events.
  
• Occasional travel may be required to meet clients, attend conferences, or network in other regions.
  
• The position may involve flexible working hours depending on client needs.
  

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field (or any combination of qualifications and equivalent experience).
  
• 2+ years of experience in accounting, finance, or business support roles, preferably within a technology-driven or service-oriented organization.
  
• Strong understanding of accounting principles, financial reporting, and relevant regulatory requirements.
  
• Proficiency in accounting software (e.g., QuickBooks, Xero, Zoho Books) and Microsoft Office Suite (Excel, Word, PowerPoint).
  
• Excellent organizational skills with the ability to manage multiple tasks, prioritize workload effectively, and meet deadlines consistently.
  
• Meticulous attention to detail and accuracy in financial reporting and data management.
  
• Exceptional communication and interpersonal skills, with the ability to interact professionally with clients, colleagues, and external stakeholders.
  
• Strong problem-solving skills and the ability to identify and resolve financial or operational issues efficiently and effectively.
  

Preferred Skills

• Experience working in a client-facing role, providing accounting or business services support within a technology or service industry.
  
• Knowledge of tax regulations and compliance requirements relevant to RICOTECK's service offerings.
  
• Familiarity with project management software and financial systems integration.
  

Personal Attributes

Client-centric Approach:

• Empathy and Patience: Understanding and responding to client needs with patience and empathy, especially when dealing with financial concerns or complex situations.
  
• Strong Communication Skills: Clearly and effectively communicating financial information and processes to clients with varying levels of financial literacy.
  
• Relationship Building: Building rapport and trust with clients, fostering long-term relationships that contribute to client retention and satisfaction.
  

Detail-Oriented and Organized:

• Accuracy and Precision: Maintaining a high level of accuracy and attention to detail in financial record-keeping, reporting, and client interactions.
  
• Organization and Time Management: Effectively managing multiple tasks, prioritizing workload, and meeting deadlines in a fast-paced environment.
  
• Process-Oriented: Following established procedures and protocols while also identifying opportunities for process improvement and efficiency.
  

Teamwork and Collaboration:

• Collaboration: Working effectively with colleagues across different departments (e.g., finance, sales, technical support) to ensure seamless service delivery and client satisfaction.
  
• Communication and Interpersonal Skills: Communicating effectively with team members, sharing information, and contributing to a positive and collaborative work environment.
  
• Adaptability: Adapting to changing priorities and collaborating with colleagues on new projects or initiatives as RICOTECK expands its service offerings.
  

Problem-Solving and Initiative:

• Analytical and Problem-Solving Skills: Identifying and resolving financial discrepancies, client issues, or operational challenges effectively and efficiently.
  
• Proactive and Resourceful: Taking initiative to improve processes, address client needs, and contribute to the overall efficiency of the department.
  
• Solution-Oriented: Focusing on finding solutions and providing constructive support to both clients and colleagues.
  

Professionalism and Ethics:

• Integrity and Ethics: Maintaining high ethical standards in all financial and client interactions, ensuring confidentiality and trustworthiness.
  
• Professionalism: Presenting oneself in a professional manner, both in person and in written communication, upholding RICOTECK's reputation for excellence.
  
• Commitment to Learning: Staying updated on industry best practices, accounting regulations, and new technologies relevant to RICOTECK's services.
  

Benefits

• Paid time off (PTO)
• Performance-based bonuses

Grade 2 - 3

Application Process

Qualified candidates are encouraged to submit their resume and cover letter to the Finance and Administration Director at the address below no later than February 26, 2025.