Business Manager - Oxford

OneWelbeck Group; Oxford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare organisation is seeking an experienced Business Manager to oversee operations at a multi-specialty centre in Oxford. Responsibilities include managing business functions such as budget control and patient pathways, leading administrative teams, and driving a patient-centred culture. The ideal candidate has a strong background in operational management and is committed to delivering outstanding patient care. This role offers significant opportunities for professional growth in a dynamic environment.

Qualifications

• Proven experience in senior operational or business management roles within healthcare or a similar environment.
• Strong leadership skills with ability to motivate and develop teams.
• Excellent decision-making abilities with a focus on service improvement.

Responsibilities

• Manage all business operations including finance, administration, and patient pathways.
• Line-manage administrative and reception teams, ensuring training and development needs are met.
• Drive a patient-centred culture and uphold exceptional customer service principles.

Skills

Leadership skills

Organisational skills

Interpersonal skills

Data-driven decision making

Job description

Business Manager - Oxford - Reference BM - Oxford

Location: Oxford
Salary: Competitive (Experience Dependent)
Reporting to: Operations Director

Join Our Team at Welbeck Oxford

We are seeking an experienced and dynamic Business Manager to lead operations at our new, state-of-the-art multi-specialty centre in Oxford. This is a unique opportunity to play a pivotal role in shaping one of the most exciting developments within the Welbeck Health Partners network.

About the Role

As Business Manager, you will oversee all business functions, including budget control, patient pathway operations, and billing. You will lead and develop Front of House and Administration teams, ensuring exceptional service standards and operational efficiency. This role offers significant scope for professional growth as the centre expands.

Key Responsibilities

• Manage all business operations, including finance, administration, and patient pathways.
• Line-manage administrative and reception teams, ensuring training and development needs are met.
• Drive a patient-centred culture and uphold exceptional customer service principles.
• Support senior leadership in business development, service redesign, and operational improvements.
• Ensure compliance with governance, HR, health & safety, and regulatory standards.
• Champion continuous improvement and innovation across all functions.

About Welbeck Oxford

Welbeck Oxford is a purpose-built private day-case centre offering a comprehensive range of outpatient diagnostics and procedures across specialties such as ENT, Cardiology, Orthopaedics, Dermatology, Urology, and more. We are part of Welbeck Health Partners, a growing network of premium healthcare centres across the UK.

What We’re Looking For

• Proven experience in senior operational or business management roles within healthcare or a similar environment.
• Strong leadership and interpersonal skills with the ability to motivate and develop teams.
• Excellent organisational and decision-making abilities, with a data-driven approach to service improvement.
• Commitment to Welbeck Values: Collaboration, Ambition, Kindness, and Empowerment.

Why Join Us?

This is your chance to make a real impact in a forward-thinking organisation committed to delivering outstanding patient care. If you’re ambitious, proactive, and passionate about operational excellence, we’d love to hear from you.