Business Manager

Vertu Motors plc; Morpeth; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive retailer in Morpeth is seeking an experienced Business Manager to join their team. The role involves supporting the sales team, managing customer interactions, and ensuring compliance with financial regulations. The successful candidate will demonstrate strong negotiation and communication skills, previous experience in sales management, and possess a valid UK driving license. Benefits include a competitive salary, company car, generous holidays, and ongoing training opportunities to enhance your career.

Benefits

25 days holiday plus bank holidays

Online rewards platform with cashback

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Qualifications

• Previous experience in a business or sales management role, ideally within the automotive industry.
• Strong understanding of financial and insurance product regulations.
• Excellent communication skills, both written and verbal.
• Ability to manage customer interactions professionally and efficiently.
• Full and valid UK Driving Licence.

Responsibilities

• Support the sales team in building and managing customer deals.
• Drive performance to achieve agreed targets.
• Manage daily actions and direct customer interactions.

Skills

Relationship building

Negotiation skills

Excellent communication

Customer-centric mindset

Job description

Vertu Ford Morpeth

We have an exciting opportunity for a Business Manager to join the team here atVertu Ford Morpeth!

We invest in our colleagues' future and are able to offer an industry leading remuneration package, a company car and a range of fantastic benefits. We are offering a Basic Salary of £35,000 with an OTE of £50,000plus company benefits.

As our Business Manager you will be pivotal in providing support to the sales team. You will be responsible for building and presenting deals to the customer following qualification from the sales team. It is important that you understand all aspects of financial and insurance product regulations, to ensure accurate information is given.

You will be supporting the department in the delivery of the Group's controlled ActiveSales process and to drive the performance of the department to achieve the agreed targets. This will involve supporting management of daily actions and direct customer interaction, with first and second facing customer activity at its heart. You will serve and support sales colleagues to sell a combination of new and/or used vehicles, with a range of add-on products, finance, paint protection, warranty and insurances whilst ensuring the highest level of customer satisfaction at all times.

It is essential that the successful candidate can demonstrate the ability to work well under pressure, excel at relationship building, negotiating skills, posses excellent communication, and have the proven ability to use your own initiative. You will also be required to have a full and valid UK Driving Licence.

You also need to have:

• Previous experience in a business or sales management role, ideally within the automotive industry.
• Strong understanding of financial and insurance product regulations.
• Excellent communication skills, both written and verbal.
• Ability to manage customer interactions professionally and efficiently.
• A customer-centric mindset with a passion for delivering exceptional service.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity

If your application is successful, we will need to complete employment checks prior to you starting with us. Your role will include us verifying your recent employment, credit history and a criminal record check.