Business Analyst - Client On-Boarding & FX e-Trading

Talan; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

A prominent consulting firm in London seeks an experienced Business Analyst to lead the development of a fully automated client onboarding portal for financial services. The role involves working with international teams, engaging stakeholders, and ensuring regulatory compliance throughout the project. Candidates should have significant experience in e-trading, strong documentation skills, and a collaborative mindset to drive continuous improvement. This critical position offers an opportunity to transform the client experience and streamline operations.

Qualifications

• 5+ years as a Business Analyst in Financial Services.
• Strong knowledge of KYC, AML, regulatory compliance.
• Experience with e-trading and client-facing platforms.

Responsibilities

• Own the business analysis roadmap for client onboarding.
• Engage with diverse internal stakeholders for requirements.
• Collaborate with development teams on implementation.
• Drive improvements to enhance client experience.

Skills

Proven experience as a Business Analyst

Understanding of client onboarding

Experience working on digital platforms

Excellent documentation skills

Agile, Waterfall, or hybrid delivery experience

Strong communication skills

Experience with international teams

Job description

Business Analyst - Client On-Boarding / FX e-Trading

Project: Fully Automated Client Onboarding Portal

Team: International, cross-functional

Role Overview

We are seeking an experienced Business Analyst to join a high-profile investment banking programme focused on delivering a fully automated, end-to-end client onboarding portal. This strategic initiative will transform how clients access products and services, ensuring a seamless, compliant, and high-quality onboarding experience.

Based in London and working closely with an international team, the Business Analyst will play a critical role in shaping the roadmap, aligning diverse stakeholders, and ensuring successful delivery from concept through go‑live and post‑production support.

Main Key Responsibilities

• Own and deliver the end‑to‑end business analysis roadmap for the automated client onboarding portal.
• Engage with a wide range of internal stakeholders, including:
• Developers and solution architects
• Traders and front‑office teams
• Heads of FX, Commodities, Governance, Risk, Compliance, Security, and Regulatory teams
• UX/UI designers, QA, and testing teams
• Elicit, analyse, and document business, functional, and non‑functional requirements.
• Translate regulatory, compliance, and security requirements into clear, actionable specifications.
• Collaborate closely with development teams to support design, build, testing, debugging, and implementation.
• Ensure alignment between business objectives, technology delivery, and regulatory obligations.
• Support UAT, go‑live readiness, and post‑launch support, ensuring smooth adoption and minimal disruption.
• Drive continuous improvement to enhance client experience, service quality, and operational efficiency.
• Ensure clients are provided with secure, seamless access to all available products and services in one unified platform.

Required Skills & Experience

• Proven experience as a Business Analyst within Financial Services, ideally in e‑trading & FX Investment Banking.
• Strong understanding of client onboarding, KYC, AML, regulatory and compliance frameworks.
• Experience working on digital platforms, automation, or client‑facing portals.
• Demonstrated ability to manage complex stakeholder environments at varying levels of seniority.
• Excellent documentation skills (business requirements, process flows, user stories, acceptance criteria).
• Experience working in Agile, Waterfall, or hybrid delivery environments.
• Strong communication and influencing skills, with the ability to bridge business and technology teams.
• Experience working with international or distributed teams.