Bureau Manager: Lead a Customer-Focused Travel Money Team

Travelex Limited; Chester; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading foreign exchange company is seeking a Bureau Manager for their Chester location. You will lead a team to deliver exceptional customer service and meet performance targets in a busy bureau. The ideal candidate will have a strong retail background and a passion for service excellence. This permanent, full-time position offers various benefits, including flexible shifts, 25 days holiday, and career development opportunities. If you're ready to make a difference in the travel money sector, apply now!

Benefits

Private Medical Insurance

25 days holiday + bank holidays

Monthly bonus

Pension plan

Qualifications

• Passionate people leader with a strong retail background.
• Proven experience in delivering excellent customer service.
• Ability to analyze performance data and drive improvements.

Responsibilities

• Lead and support the team to deliver excellent service.
• Work towards KPIs and meet performance targets.
• Process foreign exchange transactions accurately.

Skills

Leadership

Communication

Customer Service

Data Analysis

Job description

A leading foreign exchange company is seeking a Bureau Manager for their Chester location. You will lead a team to deliver exceptional customer service and meet performance targets in a busy bureau. The ideal candidate will have a strong retail background and a passion for service excellence. This permanent, full-time position offers various benefits, including flexible shifts, 25 days holiday, and career development opportunities. If you're ready to make a difference in the travel money sector, apply now!