Brand Expert – BMW/MINI Prestige Retail

BMW; Luton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive retailer is seeking a Brand Expert in Luton. In this full-time role, you will be the first point of contact for customers, promoting BMW/MINI vehicles and building rapport. Candidates should have retail customer service experience, a passion for customer care, and enthusiasm to excel in a competitive environment. This opportunity includes extensive training and a great benefits package like enhanced holidays, discounted gym memberships, and more.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Customer service experience within a retail environment required.
• Ability to maintain excellent customer care in a competitive setting.
• Demonstrate enthusiasm and self-motivation in customer service.

Responsibilities

• Serve as the first point of contact for customers and build rapport.
• Promote benefits and unique selling points of BMW/MINI vehicles.
• Provide exceptional customer service and support.

Skills

Customer service experience

Retail experience

Passion for customer service

Job description

A leading automotive retailer is seeking a Brand Expert in Luton. In this full-time role, you will be the first point of contact for customers, promoting BMW/MINI vehicles and building rapport. Candidates should have retail customer service experience, a passion for customer care, and enthusiasm to excel in a competitive environment. This opportunity includes extensive training and a great benefits package like enhanced holidays, discounted gym memberships, and more.