Branch Personal Banker: Customer Focus, 12-Month Contract

NatWest; Basingstoke; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A leading UK bank is looking for a Customer Service, Personal Banker in Basingstoke. This role is pivotal in providing exceptional service to branch customers and will involve guiding them through various banking needs. Responsibilities include supporting customers with transactions, understanding their financial goals, and contributing towards a team-oriented environment. With a competitive salary and flexible hours, it's a great opportunity for those passionate about customer service.

Benefits

Generous holiday entitlement of 33 days

Retirement fund contribution

Flexible reward programme with healthcare benefits

Qualifications

• Motivated and driven to develop your career.
• Ability to thrive under pressure.
• Commitment to develop new skills and responsibilities.

Responsibilities

• Guide and support branch customers to achieve financial goals.
• Complete general banking requests such as payments and transfers.
• Identify opportunities to help customers with financial products.

Skills

Strong communication skills

Attention to detail

Interpersonal skills

Customer service passion

Job description

A leading UK bank is looking for a Customer Service, Personal Banker in Basingstoke. This role is pivotal in providing exceptional service to branch customers and will involve guiding them through various banking needs. Responsibilities include supporting customers with transactions, understanding their financial goals, and contributing towards a team-oriented environment. With a competitive salary and flexible hours, it's a great opportunity for those passionate about customer service.