Branch Manager

Huws Gray Group; Cambridge; On-site; GBP 125,000 - 150,000; Full time

Job summary

A prominent UK building supplies company is seeking a Branch Manager for their largest Kitchen and Bathroom Showroom in Cambridge. The successful candidate will lead a team of 12, driving business growth and ensuring exceptional customer service. Key responsibilities include overseeing showroom design, mentoring staff, and evaluating branch performance. This position offers competitive benefits, including holiday pay, a bonus structure, a company car for branch managers, and health care options. Join a company committed to diversity and a supportive work environment.

Benefits

24 days’ holiday plus bank holidays

Competitive commission or bonus structure

Company car for branch managers

Contributory pension and life assurance

Private healthcare

Discounts on high street retailers

Colleague discount across group brands

Training and development programmes

Qualifications

• Previous management experience in a branch or showroom is ideal.
• A customer-first mindset with the ability to inspire.
• Passion for leadership, design, and customer service.

Responsibilities

• Lead a high-performing team to deliver exceptional customer experiences.
• Drive business growth through strong relationships with customers.
• Oversee showroom design and product displays.
• Support and mentor your team through training.
• Ensure resources are used to their full potential.

Skills

Leadership

Customer service

Team mentoring

Design influence

Job description

Bring your eye for design, passion for people, and leadership skills to the heart of Huws Gray. Whether you’re shaping inspiring showroom spaces or driving branch growth, you’ll be part of something bigger with the Huws Gray Group – home to trusted brands including Huws Gray, Huws Gray Plant and Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and we couldn’t do it without our people. That’s where you come in.

Ready to take charge and make an impact in the largest Kitchen and Bathroom Showroom in Cambridge? We’re looking for a Branch Manager to join us at Huws Gray (Cambridge Norman Way). As a Branch Manager, you’ll lead a high-performing team of 12, drive business growth, and ensure our customers receive exceptional service. You’ll shape the success of your branch, create opportunities, and foster a supportive work environment.

What You’ll Be Doing

• Leading a high-performing team to deliver exceptional customer experiences
• Driving business growth through strong relationships with new and existing customers
• Overseeing showroom design and product displays, or managing branch performance and profitability
• Supporting and mentoring your team through training, one-to-ones, and reviews
• Ensuring resources – from stock to transport – are used to their full potential
• Championing safety, service, and creativity every day

What You’ll Bring

• A passion for leadership, design, and customer service
• Confidence in guiding a team and bringing customer ideas to life
• Previous management experience (branch or showroom) is ideal, but we’ll support you with training and development
• A customer-first mindset and the ability to inspire those around you

What’s in It for you

• 24 days’ holiday plus bank holidays (31 days per year)
• Competitive commission or bonus structure, based on performance
• Company car (for branch managers)
• Contributory pension and life assurance
• Private healthcare (branch manager role)
• Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
• Colleague discount across our group brands
• Attraction and travel discounts
• Training and development programmes, including apprenticeships and recognised qualifications

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer, committed to creating a respectful and inclusive workplace – whether you’re based in a showroom, a branch, on the road, or in one of our offices.

If you need adjustments to support you through the application or interview process, please let us know.