Bracknell Customer Experience Advisor – Retail Banking

Santander Consumer USA Inc.; Bracknell; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider is seeking a Customer Experience Advisor for the Bracknell Branch. In this role, you'll be the first point of contact for customers and assist with their transactions and queries. A strong focus on customer service and communication is vital, along with a willingness to adapt to various tasks. The role is full-time, with flexible hours from Monday to Saturday. Enjoy a starting salary of £24,961 plus benefits such as healthcare, pension contributions, and well-being support.

Benefits

Healthcare benefits

Pension contributions

Employee discounts

Well-being support

Qualifications

• Proven ability to deliver outstanding customer service.
• Ability to communicate effectively with customers.
• Real desire to go above-and-beyond for customers.

Responsibilities

• Act as the first point of contact for customers in branch or over the phone.
• Assist with day-to-day transactions, queries and servicing.
• Build relationships and find solutions for customers.

Skills

Customer service experience

Effective communication skills

Teamwork skills

Flexibility

Job description

A leading financial services provider is seeking a Customer Experience Advisor for the Bracknell Branch. In this role, you'll be the first point of contact for customers and assist with their transactions and queries. A strong focus on customer service and communication is vital, along with a willingness to adapt to various tasks. The role is full-time, with flexible hours from Monday to Saturday. Enjoy a starting salary of £24,961 plus benefits such as healthcare, pension contributions, and well-being support.