BisTrack ERP Specialist - Hybrid IT Systems Pro (Worcester)

Huws Gray Group; Worcester; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading UK building materials firm is seeking an IT Systems Specialist to optimize and support its BisTrack ERP system. The role involves providing first and second-line support, troubleshooting issues, and collaborating across departments to enhance system functionality. Ideal candidates will have a strong understanding of business processes within a distribution environment and proven experience with ERP systems. The position offers competitive pay, annual leave, and opportunities for career progression. Located in Worcester, this is a hybrid role.

Benefits

Competitive rates of pay

24 days annual leave

Company attendance and performance bonuses

Company pension scheme

Death In Service

Career progression opportunities

Staff discounts on purchases

Qualifications

• Proven experience supporting ERP systems, preferably BisTrack.
• Strong understanding of business processes in merchanting or distribution.
• Knowledge of Windows Server environments and networking fundamentals.

Responsibilities

• Provide first and second-line support for BisTrack ERP.
• Troubleshoot and resolve system issues promptly.
• Collaborate with stakeholders to gather requirements.

Skills

Proficiency in SQL for data queries and reporting

Excellent troubleshooting and analytical skills

Strong communication skills

Ability to manage multiple priorities

Familiarity with project management methodologies

Job description

A leading UK building materials firm is seeking an IT Systems Specialist to optimize and support its BisTrack ERP system. The role involves providing first and second-line support, troubleshooting issues, and collaborating across departments to enhance system functionality. Ideal candidates will have a strong understanding of business processes within a distribution environment and proven experience with ERP systems. The position offers competitive pay, annual leave, and opportunities for career progression. Located in Worcester, this is a hybrid role.