Bereavement Services Manager

Belfast Zoo; Belfast; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A local government organization in Northern Ireland seeks a professional to manage all aspects of its Bereavement Services, which includes cemeteries and crematorium administration. The role emphasizes delivering a respectful and dignified service while ensuring equality of opportunity across diverse applicant groups. The ideal candidate should have strong management and customer service skills, with a commitment to enhancing the quality of life in Belfast.

Qualifications

• Experience in managing bereavement services, including cemeteries and crematoriums.
• Strong understanding of customer service principles and practices.
• Ability to oversee and ensure dignified service delivery.

Responsibilities

• Manage all aspects of bereavement services.
• Ensure respectful and dignified service delivery.
• Oversee administration of cemeteries and crematorium.

Job description

City & Neighbourhood Services Department

As Protestants are currently known to be under-represented in this job group, in Belfast City Council, applications from these groups would be particularly welcome.

And as young people (people under the age of 35), people with a disability and people from minority ethnic communities are currently under-represented in Belfast City Council, applications from these groups would be particularly welcome.

As part of our commitment to equality of opportunity we offer a Guaranteed Interview Scheme (GIS) for disabled applicants who meet the essential criteria for the post. Further information can be found in the application pack.

Belfast City Council is an Equal Opportunities Employer.

All applications for employment are considered strictly on the basis of merit.

You will be responsible for the management of all aspects of Belfast City Council’s Bereavement Services, including cemeteries, crematorium and administration ensuring the delivery of a respectful, dignified and innovative service.

About the department

With over 1,400 staff the City and Neighbourhood Services Department delivers frontline services essential to the daily lives of Belfast residents. This includes:

• Open Space & Street Scene– Managing parks, green spaces, and street cleansing operations.
• Neighbourhood Development & Regeneration– Overseeingcommunity centres, health and wellbeing initiatives, active living, and community safety.
• Regulatory & City Services– Providing environmental health services, dog and pest control, port health, emergency planning, and bereavement services.
• Strategic Waste Management– Leadingwaste collection, recycling, and fleet management.

This department is committed to deliveringcustomer-focused, cost-efficient, and impactful servicesto enhance the quality of life in Belfast.

City & Neighbourhood Services Department