Beauty Consultant

Refybeauty; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty brand is seeking a Beauty Consultant for their Birmingham location. The role involves representing the brand and driving sales targets through personalized customer engagement. Ideal candidates will have a passion for beauty and luxury retail, alongside excellent interpersonal skills. You will contribute to brand awareness and partake in regular training opportunities. The position offers a competitive benefits package including significant holiday allowance and performance-based incentives.

Benefits

Holiday Allowance: 33 days annually

Commission Structure: Performance-based incentives

Professional Development: Visits to HQ

Family Leave: Enhanced support

REFY Product Perks: Monthly allowance

Regular Social Events: Team-building days

Vitality Health Insurance

Annual Wellness Allowance

Qualifications

• Ability to connect with diverse customers and team members.
• Experience in luxury retail environments is a plus.
• Up-to-date with social media influences on beauty retail.

Responsibilities

• Drive personal and team sales targets and KPIs.
• Provide personalized consultations to customers.
• Maintain existing clientele relationships.
• Support retail events during peak seasons.
• Ensure stock levels are maintained.

Skills

Excellent interpersonal skills

Passion for the beauty industry

Demonstrated success in sales

Knowledge of social media trends

Job description

Beauty Consultant

Department: Retail

Employment Type: Full Time

Location: Birmingham

Description

REFY are seeking a Beauty Consultant to join our team within the beauty department at Selfridges, Birmingham.

As a Beauty Consultant, you will be the ultimate REFY ambassador, bringing a genuine passion for the beauty industry and an eye for the latest trends. In this role, you’ll represent REFY’s core values in every interaction - championing confidence, inclusivity, and innovation - while simplifying the beauty journey for our community. By showcasing our world‑first, multifunctional products, you’ll demonstrate how REFY empowers effortless beauty with fewer steps and maximum impact.

KEY RESPONSIBILITIES

• Drive REFY’s business objectives, meeting and exceeding personal and team sales targets and KPIs.
• Engage with customers to showcase REFY products and provide personalised consultations.
• Build brand awareness and maintain relationships with existing clientele.
• Support retail events and activations during peak seasons.
• Gain insight into customer service, sales, and brand representation.
• Ensure replenishment and stock levels are maintained.
• Participate in regular product training and growth opportunities at our HQ.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Excellent interpersonal skills and ability to connect with diverse customers and team members.
• A passion for the beauty industry and luxury retail environments.
• Demonstrated success in achieving individual sales and KPIs.
• Up to date with social media trends, with a personal presence and understanding of how social media influences beauty retail.

OUR BENEFITS PACKAGE

• Holiday Allowance: 33 days annually.
• Commission Structure: Rewarding performance‑based incentives.
• Professional Development: Visits to HQ for education and growth opportunities.
• Family Leave: Enhanced support for new parents.
• REFY Product Perks: Monthly allowance + exclusive discounts.
• Regular Social Events: Team‑Building days and seasonal parties.
• Vitality Health Insurance: Health coverage with added benefits.
• Annual Wellness Allowance: A yearly allowance to support your health and wellbeing.