Barista

Euro Garages Limited; Gillingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading food service company is seeking a dedicated Barista in Gillingham, UK. In this role, you'll provide exceptional customer service while preparing iconic coffee beverages. The ideal candidate will be friendly, reliable, and enjoy working in a team. No prior experience required as excellent training is provided. This position offers various perks, including discounts and a quarterly bonus for outstanding performance. Join a warm and inviting workplace where customer satisfaction is the priority.

Benefits

30% EG Starbucks Discount

Employee Assistance Program

Quarterly Bonus Incentive

Compassionate Leave

Free Beverage on Shift

EG Cares Benefits & Rewards Platform

Life Assurance

Learning & Development

Work Anniversary Awards

Access to Learning Hub

Qualifications

• Reliability and dedication to customer satisfaction.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt through training.

Responsibilities

• Provide exceptional service and prepare coffee beverages.
• Upsell products and enhance the customer experience.
• Maintain cleanliness and comply with food safety policies.

Skills

Customer service

Teamwork

Sales skills

Job description

Hourly Rate:£12.30 above 21 | £10.30 aged 18-20 | £7.55 aged 16 and 17

Bonus Scheme:Quarterly Bonus Incentive!

Company: EG Group

*Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace*

Role Overview

Are you a friendly, customer-focused individual who loves coffee? We're looking for a dedicated Barista to join our welcoming Starbucks team! You’ll provide exceptional service, prepare our iconic beverages, and create a warm atmosphere ensuring all customers leave with a smile. Ready to make someone’s day? Join us!

Why Starbucks?

To express our gratitude for your hard work, we offer a variety of benefits for you to enjoy.

• 30% EG Starbucks Discounton food, drinks, and merchandise!
• Employee Assistance Program.
• Quarterly Bonus Incentive—work hard and reap the rewards!
• Compassionate Leavefor times that matter.
• Free Beverage on Shift.
• EG Cares Benefits & Rewards Platform- Enjoy savings on retail, food, home, garden, electronics, and more!
• Life Assurance.
• Learning & Development.
• Work Anniversary Awardsto mark your milestones.
• Access to the Learning Hub,featuring the world's largest online course library!

A typical day as a barista

• Contribute to store sales and profits by actively up-selling products and advising customers on options while providing fast, efficient service.
• Deliver an amazing customer service experience by loving our customers and anticipating their needs proactively.
• Prepare a variety of products according to specifications and maintain expertise in all offerings.
• Always be helpful and ready to assist customers to enhance their experience.
• Ensure food is displayed appropriately, keep temperature records, and comply with food safety and health policies.
• Operate the cash register, handle transactions accurately, and follow reporting procedures for equipment issues and supply shortages.
• Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
• Support colleagues by covering key busy times and assisting during absences.

Got what it takes?

Customer service experience is a plus, but don’t worry if you don’t have it—we provide excellent training to help you succeed! If you're reliable, dedicated, and enjoy having fun as part of a team, we can’t wait to hear from you!