Banking Customer Experience Specialist – Digital Tools

Scotiabank; Scarborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading Canadian bank in Scarborough seeks a Customer Experience Associate to provide exceptional service and build strong customer relationships. The role entails understanding customer needs, processing transactions, and promoting digital banking solutions. Candidates should have strong customer service and technical skills, willing to work flexibly. This position offers a supportive environment for career growth with competitive compensation and benefits.

Benefits

Opportunities for professional development

Competitive compensation and benefits package

Internal training for career growth

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly, and efficient manner.
• Strong technical skills and ability to promote digital banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Demonstrate success in a target-based performance environment.

Skills

Customer service skills

Technical skills

Sales ability

Flexibility

Job description

A leading Canadian bank in Scarborough seeks a Customer Experience Associate to provide exceptional service and build strong customer relationships. The role entails understanding customer needs, processing transactions, and promoting digital banking solutions. Candidates should have strong customer service and technical skills, willing to work flexibly. This position offers a supportive environment for career growth with competitive compensation and benefits.