Bank Project Worker

Sanctuary Group; Exeter; On-site; GBP 20,000 - 28,000; Part time

Job summary

A not-for-profit organisation in Exeter seeks a Bank Project Worker to support homeless individuals in maximizing their independence. Responsibilities include assessing needs, updating support plans, and managing customer inquiries. Ideal candidates will have experience working with adults facing homelessness and must possess NVQ3 in Health and Social Care. The role offers various benefits including discounts and development opportunities.

Benefits

A variety of online discounts and rewards from major retailers

Health and well-being plans

A wide range of learning and development opportunities

Qualifications

• Experience working with adults facing homelessness required.
• Organisational skills and ability to meet deadlines essential.
• Must be enthusiastic and adaptable to change.

Responsibilities

• Provide support to encourage customers' independence.
• Assess customers’ needs and write support plans.
• Maintain accurate and high-quality written records.

Skills

Experience of working with adults who have experienced homelessness

Enthusiastic and flexible with a strong “can-do” attitude

Ability to work as part of a team and on own initiative

Strong organisational skills

Functional literacy and numeracy

Ability to react quickly to changing priorities

Education

NVQ3 in Health and Social Care

Job description

Overview

Sanctuary Supported Living is delighted to be recruiting for a Bank Project Worker at our Homelessness Service at Howell Road in Exeter.

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, tenancy, and support services to help people across England to live as independently as possible. We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.

No matter your job – delivering support directly or working in our offices to support our frontline teams – your work makes a difference every day. And working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Role

The role of Bank Project Worker will include:

• Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experience

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational skills as well as functional literacy and numeracy
• Ability to react quickly to changing priorities whilst working to deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

Benefits

Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Job Reference: 226357

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don’t forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.