Automotive Service Advisor – Career Growth in Worcester

Mesh-AI Limited; Worcester; On-site; GBP 32,000 - 38,000; Full time

Job summary

A leading automotive retailer in the UK seeks an experienced Service Advisor to join their Aftersales Team in Worcester. The role involves booking services, advising customers on vehicles and warranties, and managing customer interactions efficiently. Candidates should have excellent communication skills and experience in a similar role within the automotive sector. Competitive salary of £32,000 per annum, with OTE up to £38,000, plus extensive benefits including training opportunities and flexible leave policies.

Benefits

Competitive salaries with structured pay scales

Generous annual leave

Enhanced family leave

Access to discounted technology purchases

Eyecare vouchers

24/7 access to GP services

Dental insurance

Critical illness cover

Discounted gym memberships

Travel insurance

Home and technology vouchers

Exclusive retail and lifestyle discounts

Qualifications

• Experience in a similar role within the automotive industry.
• Ability to manage high-volume customer interactions.
• Providing a first-class customer experience.

Responsibilities

• Booking MOTs, services, and repairs for customers.
• Advising customers about warranty cover.
• Liaising with Aftersales for scheduling appointments.
• Managing customer records accurately.

Skills

Communication skills

Customer service

Teamwork

Ability to explain technical information

Tools

Kerridge

ADP

Job description

A leading automotive retailer in the UK seeks an experienced Service Advisor to join their Aftersales Team in Worcester. The role involves booking services, advising customers on vehicles and warranties, and managing customer interactions efficiently. Candidates should have excellent communication skills and experience in a similar role within the automotive sector. Competitive salary of £32,000 per annum, with OTE up to £38,000, plus extensive benefits including training opportunities and flexible leave policies.