Associate Director Commercial Banking

Cynergy Bank Limited; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital bank in the UK is seeking an Associate Director for their Relationship Management team. You will play a critical role in managing business customer relationships, focusing on a portfolio with lending requirements up to £10m. This position offers hybrid working, combining office presence in London with homeworking. Ideal candidates will have a strong background in commercial banking, excellent communication skills, and an analytical mindset. Join us to help shape the future of human digital banking while enjoying competitive rewards and a supportive culture.

Benefits

25 – 30 days holiday with the option to buy more

Award-winning pension savings scheme

Healthcare and life assurance

Training and development opportunities

Qualifications

• Minimum of 3 years' experience in commercial banking or similar financial services role.
• Experience in trading businesses is beneficial.
• Strong analytical and decision-making skills required.

Responsibilities

• Manage a portfolio of business customers with lending requirements up to £10m.
• Support Relationship Directors on larger transactions and prepare loan applications.
• Promote and cross-sell banking products while ensuring compliance with regulations.

Skills

Analytical skills

Communication

Stakeholder management

Problem-solving

Job description

Overview

Associate Director – Relationship Management Team

Shape the future of Relationship Management at Cynergy Bank.

Join us as an Associate Director, and make a real impact by helping ambitious businesses and individuals achieve their goals through our award-winning human digital banking model.

What’s the opportunity?

This is a permanent opportunity to join our Relationship Management team based in London or Manchester. As an Associate Director, you will manage a portfolio of business customers with lending requirements up to £10m, focusing on day-to-day relationship management and smaller, less complex deals. You will also support Relationship Directors on larger transactions, gaining exposure and experience to progress within the team.

Where You will Work

You will enjoy hybrid working, with 3 days in our London office and 2 days from home.

Why Join Us?

We know the best people want more than just a job. At Cynergy Bank, you will find:

• Impact: Support the delivery of business banking strategy and ensure operational and regulatory risk standards are met.
• Growth: A culture that champions curiosity, innovation, and personal growth at every stage.
• Flexibility: A culture that values work-life balance, supported by our hybrid working model.
• Rewards: Recognition for your skills and contribution, including annual bonus opportunities and a comprehensive benefits package.

How You Will Make an Impact

• Proactively manage and develop a portfolio of business customers with lending up to £10m.
• Support Relationship Directors on larger, more complex transactions.
• Prepare and submit high-quality loan applications for smaller deals.
• Identify opportunities to promote and cross-sell banking products.
• Ensure full compliance with AML, KYC, and regulatory requirements.
• Champion a high-quality customer experience and continuous process improvement.

What You Will Bring

• Minimum of 3 years’ experience in commercial banking or a similar financial services role.
• Experience in trading businesses will be beneficial.
• Strong analytical and decision-making skills.
• Excellent communication and stakeholder management abilities.
• Sound understanding of risk, governance, AML, and KYC frameworks.
• Proactive approach to problem-solving and driving results.

How We Will Support You

At Cynergy Bank, we are committed to your wellbeing and success. We know everyone’s needs are different, so our benefits are designed to support you at every stage of your career and life. Here is a snapshot of what we offer:

• A salary and bonus package designed to recognise your skills and contribution
• 25 – 30 days holiday (with the option to buy 10 more)
• Award-winning pension savings scheme
• Healthcare, life assurance, and income protection
• Hybrid working (3 days office, 2 from home)
• Training and development opportunities

Plus, a range of extras including lifestyle discounts, recognition awards, and volunteering initiatives, all designed to keep you supported and thriving.

You can explore the full package here: cynergybank.co.uk/about-us/careers/benefits-and-rewards

Who Are We?

Cynergy Bank is the UK’s human digital bank, combining personal service with smart technology to help ambitious businesses and individuals achieve their goals. We know that professional and personal lives often overlap, so our mission is to support customers in all their interdependent banking needs. Since 2018, we have lent over £4bn to scaling businesses and partnered with leading firms to deliver the future of banking. Named Bank of the Year 2025 by MoneyAge, we are recognised for our commitment to customers, innovation, and tailored solutions. This award reflects our team’s dedication to delivering exceptional banking experiences, powered by cutting-edge technology.

Our values shape everything we do: Putting the customer first, Risk front and centre, Opportunity, empowerment and innovation, United team inclusive and diverse, and Doing the right thing. These principles guide our decisions, drive our culture, and ensure the best outcomes for our customers and colleagues. Learn more about us.

This advert covers the main responsibilities and requirements. A full job description will be shared with shortlisted candidates. If you don’t meet every requirement, we still encourage you to apply as we value potential as much as experience.

At Cynergy Bank, we use anonymous screening at the first stage of recruitment, ensuring every application is reviewed fairly, based on skills and experience alone.

The closing date for applications is Wednesday 28 January 2026. Please note, we may close the advert early if we receive a high volume of applications.

Apply now to help shape the future of human digital banking at Cynergy Bank.