Associate, Digital Channels Product Manager

Mitsubishi UFJ Financial Group; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services firm in London seeks an Associate, Digital Channels Product Manager to manage product lifecycle and support digital channels for Transaction Banking. Ideal candidates will have 3-5 years of product management experience, particularly in e-banking and SWIFT systems, with strong stakeholder management and communication skills. This full-time role is based in London and targets an inclusive and diverse workplace.

Qualifications

• Minimum 3-5 years of experience in GTB product management.
• Proven track record in e-banking and SWIFT integration.
• Ability to handle large workloads and tight deadlines.

Responsibilities

• Manage product ownership of digital channels.
• Collaborate to integrate ERP/TMS solutions.
• Communicate regulatory changes to teams.

Skills

Technical integration between banks and MNCs

Strong communication skills

Stakeholder management

Problem-solving capabilities

Tools

ERP/TMS applications (e.g., SAP/S/4Hana)

SWIFT platforms

Job description

Overview

Associate, Digital Channels Product Manager at MUFG. This role involves end-to-end product life cycle management, P&L, risk, compliance and conduct management of digital channels for Transaction Banking (proprietary e-banking; host to host and SWIFT). The position supports a VP in ownership of core solutions for UK, Europe & MENA across proprietary e-banking, host-to-host, SWIFT direct connectivity, and 3rd party platforms.

Responsibilities

• Learn and support product ownership and business steering of proprietary and 3rd party digital channels within Transaction Banking.
• Own and manage proprietary e-banking, host-to-host, SWIFT direct connectivity, and 3rd party platforms (e.g., Mitigram, GTC, Bolero) as part of TB solutions for cash management, trade finance and markets.
• Ensure compliance with industry reporting (e.g., camt), operational resilience, and currency COT interoperability; maintain Channel COTs aligned with MUFG standards.
• Collaborate with front, middle, and back office to integrate ERP/TMS solutions and enable cloud-based, micro-services driven architecture; support ISO20022, PSD2, SEPA, API developments and related regulatory changes.
• Develop and manage end-to-end product processes, including end-to-end process maps, continuous improvement, and KPI-driven service quality improvements.
• Assist with product policy development, pricing governance, and regional pricing policy adherence; own TB EMEA channel fees and pricing.
• Lead regional deployment of global cash product developments and ensure timely deliveries; maintain client-facing product documentation and country addenda.
• Support product development/change, including governance, documentation, and stakeholder liaison across regions and functions.
• Communicate regulatory, industry, and competitive landscapes to Global TB teams, Sales, Implementation and Service for action and improvement.
• Effectively influence stakeholders, secure approvals for new product developments, investments, and client commercialization plans.
• Management of risks and issues related to product, country changes, and industry changes; ensure timely escalation to TB RAF and maintain compliance with Group conduct and policy guidelines.

Qualifications and Experience

• Minimum 3-5 years of Associate-level experience in GTB product management; experience with host-to-host and SWIFT channels is preferred.
• Proven track record in technical integration between banks and MNCs (e-banking, host-to-host, SWIFT), including requirements documentation and scaling from volumes to value.
• Strong technical and commercial product management skills; ability to use data for business steering and cross-functional collaboration.
• Good understanding of European Payments, ISO standards, and reporting; familiarity with ERP/TMS applications (e.g., SAP/S/4Hana, Kyriba, Salesforce) and integration practices.
• Strong communication, stakeholder management, and decision-making abilities; ability to handle large workloads and tight deadlines.
• Proactive, disciplined, and detail-oriented with robust problem-solving capabilities.

Nice-to-have

• Experience with 3rd party platforms for cash management and trade finance; knowledge of API developments and private/public collaboration.
• Experience with regulatory changes (ISO20022, PSD2) and real-time financial crime solutions.

Company and Culture

MUFG is committed to diversity and inclusion and to recruiting without discrimination. We value equal opportunity for all employees and strive to build an inclusive culture where all opinions are respected.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industries: Financial Services and Banking

Location notes and job postings may reflect multiple sites across UK and Europe. This description retains the original role information and context without adding non-original details.