Assistant Manager

Therapieclinic; Romford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aesthetic clinic in Romford is seeking an experienced Assistant Manager to support daily operations. This role focuses on driving commercial success and fostering a positive workplace. Ideal candidates will possess excellent communication skills, strong organisational abilities, and a passion for client service. Enjoy fantastic perks including continuous training, uncapped commission, and other generous benefits.

Benefits

Uncapped commission

Free laser hair removal

Generous discounts on treatments

Spouse and family discounts

10% off fertility and eye treatments

One free IVF cycle after 2 years

Free laser eye surgery after 2 years

Discounts on leading skin brands

Career progression opportunities

Paid training

Extra day off on landmark birthdays

Longevity bonus after 2 years

Employee assistance program

Qualifications

• Excellent communication and teaching skills.
• High level of organisation and detail-oriented.
• Excellent time management and organisational skills.
• High level customer service skills.

Responsibilities

• Assisting the Clinic Manager with daily operations.
• Managing and improving day-to-day operations.
• Ensuring delivery of 5-star service to clients.
• Following procedures and policies set by Thérapie Clinic.
• Driving sales and maximising the clinic's potential.
• Mentoring team members in their career development.
• Performing ad hoc duties as required.

Skills

Excellent communication and teaching skills

High level of organisation and detail-oriented

Excellent time management

High level customer service skills

Job description

Thérapie Clinic is a leading provider of Aesthetic Medical and Body treatments, with over 70 clinics across Europe and New York. Guided by our values of empowerment, disruption, and growth, we strive to change lives through exceptional care. We are hiring an Assistant Manager for our Romford Clinic to support daily operations, drive commercial success, and create a positive environment for both clients and staff. This role offers the opportunity to develop leadership skills and grow within our amazing teams.

We want people to ‘Do their best work at Thérapie, and as part of the Clinic Team, you will be integral to creating that environment and culture. At Thérapie, we offer fantastic perks, including continuous training and development, annual leave, uncapped commission, staff discount, and many more wonderful benefits, which are listed at the end of the job specification!

Key Responsibilities

• Assisting the Clinic Manager with the daily operations of the clinic.
• Managing and improving the day‑to‑day operation in the clinic.
• Clients are at the forefront of everything we do, ensuring all team members deliver a 5‑star service and at all times.
• Ensuring all procedures and policies are followed as set by Thérapie Clinic.
• Driving sales and ensuring that the clinic is working towards its full potential.
• Supporting with mentoring team members within the clinic to support their career development.
• Ad hoc duties as required.

Qualifications and Skills

• Excellent communication and teaching skills.
• High level of organisation and detail‑oriented.
• Excellent time management and organisational skills with an ability to self‑direct when necessary.
• High level customer service skills.

Perks!

Uncapped Earnings

With our uncapped commission structure, the sky's the limit!

Treat Yourself

Enjoy free laser hair removal, free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.

Share the Love

Avail spouse and family discounts, spreading the joy of Thérapie.

Sisterly Love

10% off Thérapie Fertility & Optilase treatments – because family helps family.

Therapie Fertility

We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.

Optilase Eye Clinic

We offer free laser eye surgery to all team members after they have been with us for 2 years.

Skin Royalty

Discounts on leading skin brands & treatments (Murad, Skin Theory).

Career Pathways

Embark on a journey of career progression & management training – we believe in promoting from within!

Knowledge Oasis

Immerse yourself in a full week of paid training in our academy, where knowledge is power.

Big Birthday Bash Leave

Enjoy an extra day off on your landmark birthdays to celebrate in style!

Longevity Bonus

Earn extra annual leave days after 2 years of dedicated service.

Employee Assistance Scheme

Access confidential support services for personal and professional well‑being.

Application Process

1. Step 1: Explore Opportunities – Start by finding the role that excites you.
2. Step 2: Submit Your Application – Apply by uploading your CV.
3. Step 3: Application Review – Our Talent Acquisition Partners will carefully review your application.
4. Step 4: Initial Contact – If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
5. Step 5: Interview Stage – Complete the interview process with our team.
6. Step 6: Offer & Onboarding – If successful, you'll receive your offer along with onboarding details.
7. Step 7: Begin Your Journey – Attend our state‑of‑the‑art training facility to kickstart your career with us.