Assistant Client Manager, The B-Hive

No7 Company; Nottingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading creative agency in Nottingham seeks an experienced Assistant Client Manager to coordinate and deliver high-quality projects for well-known beauty brands. Responsibilities include managing client briefs, ensuring timely project delivery, and maintaining effective client communication. Ideal candidates will have experience in a marketing agency and possess strong organizational skills. This role offers a flexible benefits package and opportunities for professional growth.

Benefits

Retirement Savings Plan

Enhanced maternity/paternity/adoption leave pay

Discretionary annual bonus

Generous discount on products

Flexible benefits scheme

Qualifications

• Proven work experience in a marketing agency or related creative environment.
• Good with numbers for cost and time estimates.
• Confident, highly organized, with strong listening and note-taking skills.

Responsibilities

• Manage incoming briefs and coordinate projects from start to finish.
• Serve as key client contact for assigned projects.
• Ensure project deliverables meet agency standards.

Skills

Project management

Budget management

Client communication

Excellent organizational skills

Creative thinking

Education

Degree level education or relevant apprenticeship

Tools

Project management systems

Job description

Closing Date: 31st December

Location: Nottingham

Contract: 12 month secondment

Recruitment Partner: Frankie McCallister-Lyas

About the role

The B-Hive is an in‑house creative agency bringing to life the creative needs of some of the most recognisable brands in the beauty industry including No7, Soap & Glory, Liz Earle and Boots own brand. We combine the capability of an external creative and production team, with the speed, flexibility, and in‑depth brand knowledge of an in‑house set‑up, underpinned by years of experience dedicated to Boots and No7 Beauty Company.

As Assistant Client Manager, you are a representative of our B‑Hive Creative Studio. You will manage incoming briefs from internal and external clients and work with our creative and production teams to deliver high quality projects across multiple channels delivering editorials, photography & video, .com, CRM and screens content. You will work across Boots and supplier brands, juggling various projects and contacts simultaneously.

Key Responsibilities

• Coordinating and delivering projects from end‑to‑end, ensuring briefs are ready all the way to final, on‑time delivery.
• Being the key client contact and face of the team on your assigned projects with clear communication across all in‑person and written communication.
• Ensuring all deliverables are right first time and meet our agency standards before being shared.
• Using and being fluent in briefing and project management systems to plan, track and record project details to agreed time, cost and specification.
• Responsible for billing and budget management of projects.
• Day‑to‑day management of team trackers, WIPs and monitoring the studio inbox.
• Support the wider Client Services team during peak periods across internal and external projects.

What you’ll need to have

• Proven work experience gained in a marketing agency or related creative environment.
• Degree level education or apprenticeship/work in similar field.
• Good with numbers and comfortable calculating and developing cost and time estimates for clients.
• Confident and highly organised with good listening and note‑taking skills.
• Smart, friendly, pro‑active and objective‑focused, always keeping client and customer in mind.
• Passionate about producing great creative and building relationships.
• Bonus if you have proven use of project management systems and/or asset delivery.

Our benefits

• Retirement Savings Plan
• Enhanced maternity/paternity/adoption leave pay
• Discretionary annual bonus
• Generous discount on our own brands and partner businesses
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and much more.

We have a great range of benefits in addition to the above that offer flexibility to suit you – go to no7company.jobs/working-here to find out more.

What’s next

If your application is successful, our in‑house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you’ll be notified by e‑mail.

Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.