Application Support Engineer

BAE Systems; Preston; Hybrid; GBP 40,000; Full time

Job summary

A leading defense and aerospace company is seeking an Application Support Engineer to handle technical support and administration tasks for business applications. This role offers a dynamic opportunity within a hybrid working environment in Preston. The ideal candidate should have experience in IT functions, and application support, and knowledge of Agile methodologies. The position also emphasizes innovation and the management of applications collaboratively within a team. Attractive benefits include a pension scheme and various wellbeing options.

Benefits

Employee share plans

Flexible health and lifestyle benefits

Green car scheme

Private health plans

Shopping discounts

Qualifications

• Experience in IT support roles, especially application support.
• Background in Agile software development under pressure.
• Knowledge and ideally certification in ITIL v3/v4.

Responsibilities

• Carry out data maintenance activities and data fixes.
• Co-ordinate and deliver large changes and integrations.
• Develop Test Plans for application changes and testing.

Skills

Experience of working in an IT Function

Previous experience working within an application support environment

Experience of working in a similar role or environment

Experience working with Agile software development methods

Knowledge in ITIL v3/v4

Job description

Overview

Job Title: Application Support Engineer

Location: Preston. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role.

Salary: Circa £40,000 depending on skills and experience

Responsibilities

• Responsible for carrying out data maintenance activities and data fixes
• Work with other project teams within EIT to co-ordinate and deliver large changes and integrations
• Develop Test Plans for changes being made to the applications and be accountable for carrying out the testing before changes are deployed to the Production environment
• Provide product and service direction to the Product Management Team and implement these as part of a self-organising team
• Drive issue resolution and resolve underpinning problems
• Work with customers to introduce innovation and evolve the products
• Have significant understanding of the specific scope, functional capability or module and how this interfaces with the other components of the system
• Work with suppliers, customers, team members and industry peers to continuously improve delivery capabilities
• Document technical business requirements and problems into a format that is easily consumable
• Contribute to protecting the products from technical debt and process debt

Your skills and experiences

• Experience of working in an IT Function
• Previous experience working within an application support environment
• Experience of working in a similar role or environment
• Experience working with Agile software development methods in a high-pressure environment
• Knowledge and ideally certification in ITIL v3/v4

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The Products and Applications Team

The Product Engineer will work for the Product lead within Shared Services Enterprise IT (EIT) to undertake the required activities to ensure that the business applications are stable whilst providing configuration support when necessary enhance their capabilities. The role will focus on technical support and administration activities for new applications that are transitioning into the product portfolio. This is an exciting opportunity tol work in a team of similar individuals to manage a set of applications collaboratively.

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks.

Security & Vetting

Closing Date: 13th January 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.