Allocation & Sequence Co-ordinator

Serco Group plc; United Kingdom; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading service provider in the UK is seeking an Administrative Support Officer for HMP Fosse Way. The role involves coordinating activities for prisoners and providing administrative support to the Learning and Skills Department. Candidates should have good knowledge of Microsoft packages, GCSE C in Maths and English, and excellent communication skills. This full-time position offers various benefits and a supportive work environment.

Benefits

Pension up to 6%

Employee Assistance Programme

Discounts on cinema and leisure memberships

Supportive culture

Opportunities for professional growth

Qualifications

• Excellent knowledge of Microsoft packages required.
• Good working knowledge of databases is essential.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Support the coordination of purposeful activities for prisoners.
• Provide administrative support for the Learning and Skills Department.
• Maintain accurate records and complete reports timely.
• Ensure high levels of security and confidentiality.

Skills

Excellent IT skills

Written and oral communication

Organisational skills

Relationship building

Education

GCSE C in Maths and English

Tools

Microsoft packages

Databases

Job description

HMP Fosse Way

Salary – £27,500.00 Plus Serco Benefits.

Hours - Full Time 40 hours per week – Monday to Friday

Administrating and supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP Fosse Way, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met / exceeded.

Main Accountabilities

• Contribute towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison.
• To provide administrative support for all areas of the Learning and Skills Department.
• To always ensure that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.
• Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables.
• To ensure that all activity places are allocated.
• To work as part of the team in an efficient and professional manner.
• To communicate to all colleagues, throughout the prison in an appropriate and professional manner.
• To understand all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager.
• To demonstrate a positive attitude to change and show flexibility in the workplace.
• To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
• To administer all systems within the department.
• Produce reports as requested.
• To maintain accurate records of all actions taken.
• Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date.
• Daily filing and archiving of records when required.
• To undertake other duties as directed by senior management.

Qualifications

• Essential: GCSE C in Maths and English.

Experience

• Excellent knowledge of Microsoft packages.
• Good working knowledge of databases.
• Demonstration of flexibility and the ability to work to deadlines and under pressure.

Skills And Abilities

• Able to form good working relationships.
• Able to work independently and as part of a busy small team.
• To solve issues at the earliest stage, presenting solutions to managers when required.
• To adhere to Data Protection at all times.

What You Need To Do The Role

• Excellent IT, written and oral communication skills.
• Excellent organisational skills and ability to manage workload.
• Ability to work under pressure.
• Able to reflect on own performance and to strive for continuous improvement.
• To maintain professional relationships with colleagues from other areas.
• To ensure that information and data processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.

What We Offer

• Pension up to – 6%.
• Employee Assistance Programme.
• Serco Benefits package – discounts include cinema, merlin entertainment, online shopping, mobile phone plans, and leisure centre memberships.
• A safe and supportive culture.
• Chance to contribute to innovation in public services.
• A company passionate about diversity and inclusion.

Why Serco

A place you can make an impact – The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on – Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you – We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

Apply

Please click the apply button to complete your application. We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

Location: Coalville, Leicestershire, United Kingdom