Airside Store Ops Leader: Drive People & Profit

Whsmithcareers; Horley; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading retail company in Horley seeks a Store Operations Manager who will be responsible for driving operational excellence and leading store teams to enhance customer experiences. The ideal candidate will have at least 5 years in retail management, demonstrating strong leadership and a focus on sales growth. The role offers a competitive salary, a pension scheme, and up to 50% employee discounts.

Benefits

33 days holiday including bank holidays

Employee discounts up to 50%

Employee Assistance Programme

Qualifications

• 5 years’ experience in a retail management role.
• Strong understanding of operational excellence and people management.
• Ability to lead and develop talent across a multi-site operation.

Responsibilities

• Oversee the operational running of the store, supporting the Multi-Site Store Manager.
• Drive sales and ensure best practices in customer service.
• Engage with support functions to meet compliance and operational targets.

Skills

Leadership

Operational Excellence

Customer Experience Focus

Coaching

Data-driven Decision Making

Job description

A leading retail company in Horley seeks a Store Operations Manager who will be responsible for driving operational excellence and leading store teams to enhance customer experiences. The ideal candidate will have at least 5 years in retail management, demonstrating strong leadership and a focus on sales growth. The role offers a competitive salary, a pension scheme, and up to 50% employee discounts.