Aftersales DMS Consultant: Keyloop Rev8, Training & Travel

Listers Group; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent automotive solutions company is seeking a Dealer Management Systems Consultant to focus on aftersales support and training within their dealership network. The successful candidate will resolve queries, implement systems, and train staff. This role requires travel to various locations and a commitment to ensuring operational excellence. Key qualifications include experience in aftersales processes and familiarity with Keyloop systems. Competitive benefits package offered, along with a company car and 25 days of holiday.

Benefits

25 days holiday plus bank holidays

Company car

Pension scheme

Health & wellbeing benefits

Group life insurance

Staff discount on car servicing

Discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

Qualifications

• Experience with service, parts, warranty, and workshop processes in automotive retail.
• Understanding of aftersales linkages to CRM and vehicle administration.
• DMS Repgen report writing ability is advantageous.

Responsibilities

• Act as the first point of contact for DMS queries and issues.
• Train and mentor users on DMS and related systems.
• Implement DMS into new or existing sites.
• Conduct aftersales health checks and provide necessary training.
• Travel across Listers sites and provide out-of-hours support.

Skills

Experience in aftersales processes

Knowledge of Keyloop DMS

Knowledge of DMS links to manufacturer systems

Ability to work independently and in a team

Attention to detail

Valid UK driving licence

Job description

A prominent automotive solutions company is seeking a Dealer Management Systems Consultant to focus on aftersales support and training within their dealership network. The successful candidate will resolve queries, implement systems, and train staff. This role requires travel to various locations and a commitment to ensuring operational excellence. Key qualifications include experience in aftersales processes and familiarity with Keyloop systems. Competitive benefits package offered, along with a company car and 25 days of holiday.