Admissions Counselor

Aveda Fredric's Institute - Company; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

An education provider in Chester is seeking an Admissions Counselor to guide prospective students through their enrollment journey. The ideal candidate will have strong communication and interpersonal skills, with a preference for a Bachelor's degree and prior experience in customer service. This full-time role offers an opportunity to make a meaningful impact on students' lives and includes various perks like medical benefits and growth opportunities.

Benefits

Medical/Dental/Vision/Life Insurance

401(k)/match

PTO

Employee discount on products and services

Growth opportunities

Qualifications

• Prior experience in business, sales, or customer service preferred.
• Professionalism, confidentiality, and initiative are essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Guide prospective students through their enrollment journey.
• Provide counseling sessions to support students through the admissions process.
• Track and analyze student engagement data in the CRM.
• Partner with Admissions Support and Financial Aid teams.

Skills

Strong communication skills

Interpersonal skills

Ability to manage multiple tasks

Critical thinking

Education

Bachelor's Degree

Job description

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Why Us?

Nurtur Holdings LLC is the parent company of the Nurtur Aveda Institutes we proudly support, but our culture extends beyond the classroom. At Nurtur, we believe in service — to our students, our guests, our team members, and the communities where we live and work. We partner with local non‑profits and give back in ways that make a lasting impact. We are committed to nurturing talent, developing our team members professionally, and building a workplace where values guide our success. Rooted in our Core Values and Behaviors for Success, we celebrate accountability, teamwork, fun, and continuous improvement. Our culture blends the legacy of Aveda with our own unique vision: to create an environment where people grow, serve, and thrive.

About The Role

As an Admissions Counselor, you’ll play a key role in guiding prospective students through their enrollment journey. From the first conversation to enrollment, you’ll be a trusted guide, helping students and families understand program offerings, requirements, and the admissions process. This is a high‑impact, relationship‑driven role ideal for recent graduates with strong communication and people skills.

What You Will Do

• Provide counseling sessions to support students through the admissions process.
• Become an expert in program offerings and the student enrollment life cycle.
• Track and analyze student engagement data in the CRM to improve outreach and conversion.
• Partner with Admissions Support and Financial Aid teams to achieve enrollment goals.
• Apply core values – such as accountability, teamwork, and trust – while building strong relationships.
• Use critical thinking to guide students through challenges and decision‑making.
• Handle escalated student questions with professionalism and care.

Basic Qualifications

• Bachelor's Degree preferred.
• Prior experience in business, sales, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and work in a fast‑paced environment.
• Professionalism, confidentiality, and initiative are essential.

Additional Information

• Local travel to events and occasional out‑of‑state training required.
• Office‑based role with standard physical requirements (computer use, phone, occasional lifting).

Perks and Benefits

• Medical/Dental/Vision/Life Insurance
• 401(k)/match
• PTO
• Employee discount on products and services
• Growth opportunities

Equal Opportunity Employer

Nurtur Holdings LLC is an Equal Opportunity Employer. All employees and applicants are covered by federal and state laws designed to safeguard employees and job applicants from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non‑merit‑based factors. Consistent with these obligations, Nurtur also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Education and Training

Industries

• Higher Education